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John Noja, Senior Business Conultant

John Noja

Senior Business Conultant·BearingPoint Consulting

France

Master's degree, Masters of Science in Management

Work experience

Total years of experience: 17 years, 6 months

Senior Business Conultant

April 2011 - Present

BearingPoint Consulting

France

April 2011 - Present

Main customer projects :

1. Transformation of the Enterprise Solutions delivery model of a major European telecom operator:
- designed target model & organization and built business case to quantify costs reduction
- defined new roles & responsibilities and optimized processes and IT tools
- launched a trial period to test the relevance of the model and its operational feasibility
- acted as PMO liasing between operational streams such as change mgmt., social labors, deployment strategy...

2. Commercial performance empowerment of a B2B European mobile alliance:
- built the business case for the implementation of a cross-members single invoicing platform
- proposed sales growth levers for common services (e.g. Telecom Expense Management, Device Management...)
- undertook commercial training and certications activities.

3. International bid management and process optimization of the global sales tender team of a major telecom operator:
- led the strategic international RFPs : qualied the opportunity, built the bid strategy and ensured its implementation,
coordinated the countries sales team (up to 26 countries), managed the global bid P&L, and led the commercial
negotiations with the global account manager
- optimized the RFP responses processes and implemented performance improvement internal tools.

4. Reorganization of the management control and purchasing functions of the IT dpt. of a major utilities company:
- produced the Group nancial reporting and designed the budget dashboards
- formalized the modus operandi and undertook change management activities.

Main internal contributions:

1. Animation of the Telecom & Media worldwide community:
- followed-up on the cross-countries commercial opportunities
- managed the relationship with BearingPoint partners (Abeam Japan & West Monroe)
- undertook knowledge mgmt. activities, organized cross-countries seminars and produced industry newsletters.

2. Writing of research papers: examples - study of the ber optic worldwide usage and related services, study of the
impact of the social media usage on mobile operators.

3. Production of commercial pitches and participation in customers’ prospection meetings.

Company industry:
Business Consultancy Services
Job role:
Management

Product Development Analyst

April 2009 - March 2011

Orange

France

April 2009 - March 2011

ORANGE (Parnasse, VIP services) - Strategic Marketing Department :
- performed brainstorming and benchmarking as part of diagnosis missions at the onset of projects
- undertook feasibility studies through modeling analysis, SWOT, protability and impact on brand positioning
- set up pricing, client migration and commercialization strategies leading to the appropriate client/ product mix
- interfaced with IT through the denition of required specications for successful deployment
- developed the go-to-market plan (goal, specications, positioning, benets, commercial speech, FAQ …)
- trained operational teams as part of change management initiatives.

Company industry:
Telecommunications
Job role:
Marketing and PR

Over-the-counter and Customer Service Intern

July 2007 - July 2007

Bank Audi

Beirut, Lebanon

July 2007 - July 2007

- trained in over-the-counter retail banking activities and performed customer services operations

Company industry:
Banking
Job role:
Accounting and Auditing

Seminars and Congress Management intern

July 2005 - September 2005

Trust & Traders

Beirut, Lebanon

July 2005 - September 2005

- assisted in managing medical congress, supervised technical and logistic operations and liaised between organizers and speakers

Company industry:
Administration Support Services
Job role:
Management

Education

Essec Business School

March 2011

March 2011

Master's degree, Masters of Science in Management

France

Masters of Science in Management Specialized in strategy & management.

Essec Business School - Asia Pacific

September 2010

September 2010

Master's degree, Global Manager in Asia program

Singapore

3-months program with a focus on the Asian economies and business practice

Université Saint Joseph

July 2008

July 2008

Bachelor's degree, Economics

Lebanon

Bachelor in economics

Skills

Organisational Transformation
Expert
Organisational Transformation
Expert
Performance Improvement
Expert
Performance Improvement
Expert
Change Management
Expert
Change Management
Expert
Business Modeling
Expert
Business Modeling
Expert
Project Management
Expert
Project Management
Expert
Change Management
Expert
Change Management
Expert
Performance Improvement
Expert
Performance Improvement
Expert
Project Management
Expert
Project Management
Expert
Management Control
Expert
Management Control
Expert
Organisational design
Expert
Organisational design
Expert
Business Planning
Expert
Business Planning
Expert
Microsoft office (excel, powerpoint, word)
Expert
Microsoft office (excel, powerpoint, word)
Expert
Data analysis & Modeling
Expert
Data analysis & Modeling
Expert
International Bid Management
Expert
International Bid Management
Expert
Process Optimization
Expert
Process Optimization
Expert
Business Modeling
Expert
Business Modeling
Expert
Organisational Transformation
Expert
Organisational Transformation
Expert

Languages

Arabic
Expert
English
Expert
French
Expert
Spanish
Beginner

Hobbies

  • Acting
    Amateur Actor - part of a performing troop
  • Globe Trekking