John Paul Bermisa

Managed daily client, applicant, and business communications via email, phone, WhatsApp, social media, and walk-in inquiries,
ensuring professional responses and timely follow-ups. Scheduled and coordinated interviews, meetings, appointments, Zoom
calls, and executive bookings for management and clients. Assisted the CEO with calendar management, travel arrangements,
business presentations, and administrative support. Prepared payroll reports, liquidation reports, proposals, contracts, reports, and
other internal administrative documents. Coordinated visa processing, MOHRE requirements, embassy documentation, and
onboarding processes for employees and applicants. Served as liaison between the UAE branch and Philippines headquarters to
ensure smooth operational and recruitment workflows. Conducted applicant screening, recruitment coordination, and interview
scheduling while facilitating both virtual and in-person interviews. Delivered client presentations through Zoom meetings and face
to-face consultations to discuss recruitment services and business requirements. Maintained accurate records, filing systems, and
documentation to ensure compliance and operational efficiency. Managed office supplies procurement, inventory tracking, and
vendor coordination. Assisted in preparing presentations, marketing materials, and internal communications. Managed social
media platforms including Facebook, Instagram, TikTok, and company website content to support recruitment and business
development efforts. Conducted lead generation activities through cold emails, calls, WhatsApp outreach, and client follow-ups.
Implemented process improvements to streamline administrative workflows and enhance team productivity.

Handled high-volume data entry for US & Australia insurance claims, processing large datasets with strong accuracy and adherence to strict SOPs and turnaround times. Validated and verified documents prior to encoding, ensuring data integrity and completeness. Performed data quality checks, duplicate detection, and record updates to maintain audit-ready and compliant records. Managed multiple cases simultaneously while maintaining speed, accuracy, and confidentiality standards. Generated tracking logs and operational reports to support workflow monitoring and process efficiency. Coordinated with internal teams to resolve data discrepancies and ensure accurate claim documentation.

Served as the front desk representative managing inquiries, registrations, and account updates. Assisted in scheduling
appointments, managing guest flow, and maintaining office organization. Handled cash transactions, billing, and reconciliations
with precision. Maintained records, documentation, and database updates for administrative accuracy. Provided customer service
and office support, including coordinating with multiple departments. Assisted in training new staff and implementing office
procedures. Generated daily logs, reports, and transaction summaries for management. Coordinated internal meetings, prepared
agendas, and took meeting minutes. Monitored office supplies, inventory, and procurement requests. Supported onboarding
processes for new staff, including documentation and orientation.

Maintained employee records, HR documentation, and assisted in recruitment scheduling. Supported office operations and internal
communications. Designed marketing materials and internal graphics to support administrative functions. Assisted in preparing HR
reports and employee performance tracking. Coordinated employee training schedules and managed related documentation.

Produced advertising designs, social media content, and branding materials. Coordinated with clients for revisions and final
outputs.

Handled inbound customer inquiries and resolved concerns efficiently while maintaining customer satisfaction and service quality
standards.