Recruitment Officer
Intelycare
Total years of experience :7 years, 8 Months
Ensuring that our healthcare facility has access to a qualified and competent workforce. This position involves sourcing, recruiting, and onboarding healthcare professionals to meet staffing needs, complying with industry regulations, and maintaining positive relationships with both candidates and healthcare clients.
Responsible for working with individuals or groups within an organization to identify areas for improvement, develop performance enhancement strategies, and facilitate growth and development. This role involves coaching, mentoring, and providing feedback to help employees achieve their personal and professional goals while aligning with the organization's objectives.
Responsible for evaluating the quality of customer interactions, primarily in a call center or customer service environment. This role involves monitoring phone calls, chats, emails, and other communication channels to ensure compliance with established quality standards, providing feedback to agents, and identifying areas for improvement in processes and service delivery.
Responsible for providing exceptional customer support and ensuring customer
satisfaction. Interact with customers through various channels, including phone, email, chat, and in-person, to address inquiries, resolve issues, and assist with product or service-related matters.