Presales Consultant
ITDepot Inc.
Total years of experience :13 years, 6 Months
Conduct Pre-Sales Presentation, Technical Training and Enablement to
partners or end users.
● Conduct POC (Proof of concepts) that translates to quota for Sales; Report POC
results to help prospective clients appreciate and have deeper product
knowledge.
● Acts as a point-person for Product Knowledge and is the product Subject
Matter Expert (Sundray WiFi) Provided technical support to internal and
external clients by phone, email, remote and on-site.
● End-to-end support pre-sales and post-sales. Created user guides, technical
manuals for solution implementation and remediation
Certifications:
SCWA (Sundray Certified Wireless Associate) License SCWA201702103003
Sangfor Certified Pre-Sales License ST-PH-20170524-17
Responsible for System Administration, Network, Server Builds, Installation,
Remediation, Migration;
● Transfer from CMO to FMO (Current Mode of Operation to Future Mode
Operation);
● Experience in Support -- Incident queues in ALU Command Centre, HP Server
Manager,
● Handled and administered HP-UX, Solaris Servers, RHEL, Scientific Linux,
Citrix; Maintained and used OS Console, Bash, Postgresql, SQL, MySQL,
Network Configuration, Users, Samba
● Manage Networks / TCP, Multicast; Monitor and maintain availability of
client production. I.e. UAT, DR and Dev Servers
● XML; Nagios Monitoring
Utilized PostgreSQL, Ubuntu, Fedora, CentOs: Maintained, Developed and improved Bash programs and scripts for workload efficiency.; Executed hundreds of database queries daily & hourly.
Handled daily call-detailed-records (CDRs), Bash Scripting and Data Manipulation, Correlation of Call-Legs, Computation of Daily Call Log, Data-cross referencing and matching.
Improved database script from 10’000 lines to 2000 lines with Manager’s guidance. Resulted in quicker queries and faster transactions, hence improving efficiency with workload.
Utilized VM for data import, export and migration; Organized Backup and automation of Backup on several servers that hold significant data. Created templates to further enhance data correlation and collection.
Assisted the Chief Team Leader in coordinating all staff and senior staff members
Processed documents and memorandums for transaction under IT Division
Provides administrative and technical support to all senior staff
Operated and handled System Administrative Tasks (Microsoft Windows)
Handled Company Database (Internal)
Bachelor of Science in Information Technology, Major in Systems Development Athelic Scholarship, Champions from 2005 through 2010 Mythical Five, 2010