Technical Manager
TresW
Total years of experience :18 years, 1 Months
• Meet with client teams and gather requirements, conduct regular team meetings and track project progress
• Handling customer’s maintenance contract and schedule engineer’s visits
• Guiding the team through the development, testing and implementation stages and review the completed work effectively
• Provide direction and technical expertise in design, implementation and migration
• Solve technical problems to provide an efficient environment for customers project implementation
• Identify resource and equipment requirements, efficient capacity planning and manage software and hardware availability
• Providing technical training to teams and customers when required and serve as a technical mentor to team members
• Interview candidates and hire resources
• Handling the presales process and activities in several products (Sophos, HP, Silver peak, A10, Imperva…)
• Manage & Maintain Windows XP, Vista, 7, 8, Server 2003, Windows Server 2008 and Windows Server 2012.
• Manage & Maintain MAC OSX.
• Manage, troubleshoot & edit Domain Controller/Active Directory, DNS, DHCP, Terminal Services, RRAS, Hyper-v...
• Manage, troubleshoot & edit Microsoft exchange server 2003, 2007, 2010 and 2013.
• Manage & troubleshoot the Network Infrastructure: Routers, Switches, Patch cordes, Firewalls, Access points...
• Perform software maintenance including updates & security patches periodically.
• Implement, manage & troubleshoot Hardware and Software Firewalls with its all permissions rules.
• Monitor, maintain & upgrade Hardware and Software Backup solutions using latest technologies.
• Implement, administrate & troubleshoot Kaspersky, NOD32, BitDefender, Symantec Antiviruses (Business and Stand-alone)
• Evaluate new hardware & software to meet company & clients requirements.
• Manage user accounts; file sharing, access permissions & security based.
• Network monitoring and troubleshooting
• Software and hardware troubleshooting and problem solving
• End User Support
• Installation and configuration of windows server 2008 R2
• Active Directory Management (users, computers, groups)
• Restricting users by implementing Group Policies
• Assigning user rights & access permissions to shared files & folders.
• Database management
• DVR’s/ NVR’s and CCTV configuration and support
• Monitoring traffic flow
• Traffic lights management
• CCTV maintenance and support
• Traffic light control units installation, configuration and troubleshooting
• Optical communication installation and configuration (Fiber Optics)
• Sales representative
• Display organizing
• Transfers responsible
• On-site installation and configuration (Cabling, Switches, Access Points, Routers…)
• Correction and repair of clients broadband service
• Equipment troubleshooting and repair
• Diagnose and resolve technical hardware and software issues involving internet connectivity
• Network planning and structuring
• MS Windows Operating Systems
• Repair Center (PC’s, Laptops, peripherals…)
• Troubleshooting (Software and Hardware)
• Setup and manage computers and network.
• Installation of hardware and software
• PC’s and Laptops repairs
• Network troubleshooting and configuration
• Client assistance and orientation
• Supervising and controlling cyber café and documentation services
• CCNA (Cisco Certified Network Associate) • MCITP (Microsoft Certified Information Technology Professional) • Microsoft Office • A+ • Network+ • Project+ • MCTS Windows 7 • Microsoft Exchange server • CEH (Certified Ethical Hacker)