John Pilip Uson

Coordinatesjob assignments and cross-training between and within divisions
Plans employee shifts and work schedules
Provides feedback on employee work performance
Prepares reports and updates for upper management
Organizes events that will make a positive impact on employees
Supervises processes and ensure smooth operations

Prepare and serve coffee and tea drinks that meet quality standards
Properly handle and maintain all equipment.
Serve customers quickly and efficiently.
Check if brewing equipment operates properly and report any maintenance
needs.

Take orders while paying attention to details (e.g. preferences of coffee blend, dairy
and sugar ratios)
Accurately handle cash and credit card payments, following appropriate cash
handling procedures.
Communicate customer feed back to managers and recommend new menu items.

Providing excellent wait service to ensure satisfaction.
Taking customer orders and delivering food and beverages.
Making menu recommendations, answering questions and sharing additional
information with restaurant patrons.
Arrange table setting sand maintain a tidy dining area.
Deliver checks and collect bill payments.
Present menu and provide detailed information when asked (about portions,
ingredients or potential food allergies).
Prepare tables by setting up linens, silverware, and glasses.

Monitored traffic flow and operated all toll equipment as per regulations.
Collected proper toll amounts and ensured accuracy in collection
Evaluated authenticity of all currency notes and impounded counterfeit notes
Provided accurate change to customer within required timeframe
Trained new toll collectors for employees
Ensured issuance of receipts to all motorists