IT Manager
Landmark Group
Total years of experience :16 years, 7 Months
Manage IT infrastructure for Home Centre UAE business group.
Manage the POS machines (LAN POS and MPOS) and POS servers across the region with zero down time.
Managing & implementing small & medium business required projects (large format showrooms as well as warehouses).
Administration and maintenance of Wireless networks and mobile devices spread across the region.
Ensure the smooth running of all the systems, including anti-virus software, print services and e-mail provision.
Managing Network security through Access Lists in Cisco Routers & Switches.
Manage the purchasing of all software, hardware and other IT supplies.
Plan and implement the LED walls as per business requirements.
To ensure that company assets are well maintained.
Oversee all help desk activities at the regional level.
Plan, develop and implement the company’s IT budget and infrastructure plan.
Manage and mentor the IT support team.
Analyzing different IT solutions and recommending the most suitable one for the project.
Work on improving the IT infrastructure of the company.
Prepare cost estimates of IT infrastructure.
Always keep a check on the budget and ensure that budget limits are not breached.
Formulating procedures and policies for optimum utilization of IT infrastructure resources
in the company.
Supervising IT staff, consultants, vendors and suppliers.
Planning and supervising installation of IT infrastructure in the company.
Making sure that the infrastructure development project is completed within the given
time frame.
Active directory users and group management. Effective management of file and print servers.
System Administration: Windows OS, File Systems, Backup and Restore, Security Policies, Sharing, Mapping, Disk Management etc. Implementing and administering Windows network services like DNS & DHCP. Managing and monitoring of Exchange server 2007.
Designing, configuring, monitoring and troubleshooting Cisco Routers & Switches and Firewalls for Enterprise Data Networks. Creation and Deletion of VLANs and port assignment as per the business requirements. Responsible for ip sub netting and configuration. Co-Ordination with NOC Team and ISP for Network Support. Configuration and installation of Cisco IP Phones.
Installation and Configuration of Cisco Access points. Configure and manage VPN.
Provide end user application software support. Giving quick response to user’s issue related to applications, software and blackberry. Coordinate with various vendors and their representatives to ensure that the faults are attended to at the earliest and that the businesses SLAs are met.
Understand, integrate and continuously upgrade the infrastructure and support components to meet the business needs in the day-to-day activities
Support for IT Infrastructure
Handling day to day operational issues with respect to IT Infrastructure which includes Network, Hardware and Applications for all the Store formats and offices.
Rollout & Maintenance of Reliance Retail Network Infrastructure through out Karnataka State in India.
Installation and Troubleshooting of VSAT.
Installation and Configuration of Cisco Routers and Administration.
Installations and configuration of Cisco switches of 2960 series.
Implementing VLANS and configuring STP parameters.
Managing Network security through Access Lists in Cisco Routers & Switches.
Installation and configuration of Cisco Access points.
Configuration of wireless enabled Personnel Digital Assistance (PDA) Motorola 3090 & 9090.
RIL Active Directory Implementation.
Configuration of RAID in Servers.
Installation and Configuration of point of sale (POS) Machines with Retalix Storeline Software and integrating them with Back office System.
Maintenance & Troubleshooting of POS Printers, Barcode Printers and scanners.
Verification of Drawing and Co-ordination for Data cabling with Vendor for Office and Store Network.
RFID pilot project at the Jewels store format.
Support for SAP MM
Setting up organization structure of material management and relevant configuration like Purchase organization, valuation area, plants, storage location, warehouse structure etc.
Responsible for Master Data Migration using LSMW.
Creation of Masters such as Material, Vendor, Purchase Info Records and customizing the same as per client's requirement.
Assigning number ranges for material master, vendor master and all purchasing documents.
Setting up the parameters for all purchasing documents (Purchase Requisitions, RFQ, Quotations, Purchase orders, Contracts and Scheduling Agreements).
Inventory management (Indenting, Goods Receipt, Goods issue, stock transfer, Vendor Returns etc.).
Physical Inventory and Stock Correction.