Assistant Manager- Training
QBG Facilities Management
Total years of experience :19 years, 0 Months
o Schedule and organize company-wide training courses.
o Liaise with operations and division heads on technical or project specific training needs.
o Ensure training resources are managed effectively and efficiently.
o Maintain the project training records and database.
o Generate training reports and collate training metrics.
o Assist in the induction and on-boarding program.
o Organize internal and external training venues, catering requirement and general training logistics.
o Respond to general training queries.
o Develop and deliver training courses as may be required.
o Uphold the projects’ health safety and environment values.
o Schedule and organize company-wide training courses.
o Liaise with operations and division heads on technical or project specific training needs.
o Ensure training resources are managed effectively and efficiently.
o Maintain the project training records and database.
o Generate training reports and collate training metrics.
o Assist in the induction and on-boarding program.
o Organize internal and external training venues, catering requirement and general training logistics.
o Respond to general training queries.
o Develop and deliver training courses as may be required.
o Uphold the projects’ health safety and environment values.
o Played a vital role in maintaining high levels of customer satisfaction.
o Handled customer calls relating to satellite television, programming and entertainment services, products and satellite systems/accessories.
o Assisted with customer service inquiries regarding technical, billing and general information requests as well as promote DISH products, hardware, accessories and services.
o Assist the customer in getting their programming back to normal if it is not operating in order.
o Responsible for issuing and collecting Individual Protective Equipment (IPE) and other essential supplies to over 400 deploying and returning Security Force personnel.
o Responsible for accountability and maintenance of over $1M in equipment and supplies.
o Conducted storekeeper duties as Unit Supply Technician
o Supervised a 10 man team consisted of 6 Japanese national and 6 Air Force personnel in ensuring all commercial vehicles entering the installation are searched properly and no contraband are introduced into the base.
o Booked military prisoners that are brought into the jail facility using supplied computer equipment. Fingerprinted, photographed and searched prisoners.
o Maintained jail security, insuring that prisoners are properly cared for and supervised. Issued clothing and personal care items. Responsible for feeding prisoners, supervising work details and insuring that their medical needs are met.
o Monitored prisoner physical and mental health.
o Served as security for the court, monitored and searched entrants as appropriate, maintained court conduct rules, removed participants if required.
o Released prisoners from custody when told to do so by proper authority.
o Transported prisoners to and from court and other jail facilities from the installation to Continental United States (CONUS).
o Maintained proper security of all records stored in the jail.
o Duties included enforcing local, state, federal laws and the Uniformed Code of Military Justice on a federal installation.
o Produced and corrected blotters, journals, summaries and military police reports.
o As a Desk Sergeant duties, included the supervision of 25 military personnel during a duty day ensuring that they understood road procedures, levels of force as well as checking for proper uniform and appearance.
o Responsible for patrol via foot and vehicle performing security checks, random vehicle checks ensuring a secure flow of work processes and provided a sense of personal security for individuals working or residing on a federal installation.
o Set an example for abiding by laws, rules and regulations. Experience and Successful with operating the following field related computer programs.
o Experienced in resolving disputes and complaints by phone and in person.
unauthorized personnel and activities.
o Implemented security reporting and alerting system.
o Enforced standards of conduct, discipline, and adherence to laws and directives.
o Directed vehicle and pedestrian traffic. Investigated motor vehicle accidents, minor crimes, and incidents.
o Operated speed measuring, drug and alcohol, and breath test devices. Apprehended and detained suspects. Searched persons and property.
o Secured crime and incident scenes. Collected, seized, and preserved evidence. Conducted interviews of witnesses and suspects. Obtained statements and testifies in official judicial proceedings.
o Responded to disaster and relief operations. Participated in contingencies.
o Supervised, and performed force protection duties, including use of deadly force to protect personnel and resources.
o Protected nuclear and conventional weapons systems and other resources.
o Performed air base defense functions contributing to the force protection mission.
o Controlled and secured terrain inside and outside military installations. Defended personnel, equipment, and resources from hostile forces.
o Operated in various field environments, performs individual, and team patrol movements, both mounted and dismounted, tactical drills, battle procedures, convoys, military operations other than war, anti-terrorism duties, and other special duties.
o Operated communications equipment, vehicles, intrusion detection equipment, crew-served weapons, and other special purpose equipment.
o Applied self-aid buddy care, lifesaving procedures, including cardiopulmonary resuscitation, as first responder to accident and disaster scenes.
-- Monitor all alarms and activities in a priority location for the United States Air Force.
-- Dispatch Police teams to investigate alarms and ensure that all United States Air Force assets are safe and well protected.
-- Respond to all domestic and all emergencies inside the installation.
-- Enforce traffic rules by constantly running traffic RADAR and LIDAR to ensure all motorist are following traffic rules while under Federal jurisdiction.
-- Monitor the incoming flow of traffic into the installation to ensure only authorized personnel are granted entry into the premises.
-- Prepare visitor passes and ensuring only authorized visitors are granted a proper pass and access into the installation.
-- Protect priority resources by constantly patrolling the base perimeter.
