Business Support Manager
Emirates Flight Catering
Total years of experience :13 years, 4 Months
Key achievements
• Modelled a 2-year Financial Statement aligned with the BOD’s mandate and the Company’s overall strategy of “turning around” the YoY net losses reported by its key Business Segment, with valuable inputs on revenue optimization and cost reductions.
• Provided financial reports/analysis that supported the Commercial Team for a re-pricing exercise and proactively mitigate the impact of cost inflations to the Company’s bottom-line.
• Assessed the profitability of all customers prior to on-boarding and/or contract renewal, advising the Business on the pros and cons of winning/losing the opportunity, aligned with BOD’s mandate.
• Delivered more competitive Pricing matrix through detailed review of costs and allocations, enabling the organization to increase its market share, and improve bottom-line.
• Reviews Monthly Management (i.e. Actual vs. Budgets) and Operational reports (i.e. Unit Wise and Segment Wise) with the Management, identifying unusual trends, budget overruns, and root cause analysis.
• Keeps track of the man-power, fixed assets, and other resources requisitions ensuring that the Business operates within the approved budget.
• Assists the respective Business Unit Managers in analyzing and interpreting Financial results by providing insights on unusual trends and significant variances.
• Prepares Business Cases and Financial Models for medium to large accounts/investments, supported by data and financial analysis.
• Prepares profitability analysis for each customer (i.e. on-boarding of new and renewal of existing accounts) assessing the viability of the proposal by the Commercial Team.
• Works with the Management in developing business strategies to improve revenue streams and operational effectiveness, considering the current market dynamics and business innovations.
• Works with the Business and the stakeholders in finalizing annual budgets, including revenues, CAPEX, significant R&Ms, and manpower requirements.
• Acts as the Business’ single point of contact through collaborations with Finance, Procurement, HR and I.T., on issues that require escalation and immediate actions.
• Spear-headed the automation of Pricing activities through CRM, promoting more efficient and transparent approval process in line with approved authority matrix.
• Performs detailed review of contracts with both customers and suppliers, identifies areas of potential exposure to the Business, and recommends corrective actions.
• Lead and execute independently small to medium size assignments. Interact with staff at various levels within the organization and provide value added recommendation to the business.
• Participate in audit meetings and build positive working relationships with auditees.
• Perform walkthroughs of key areas of the business, identify areas for improvement and suggest remedial actions to the management to better manage risks.
• Support the Internal Audit Manager in the Creation/Amendment of the audit program for newly identified risks or changes to initial risk assessments for all assignments.
• Prepare the Audit Planning Memorandum, including scope and objectives for the specific areas as agreed with the Internal Audit Manager and auditees prior to the start of the fieldwork.
• Prepare audit programs covering all risk areas and plan audit tasks to adhere to overall audit time constraints and budgets.
• Execute and complete each audit assignment, (independently or in a team) within the budgeted time frame, including properly documented/indexed and cross-referenced Audit working papers.
• Analyze, provide insights and evaluate the productivity, potential and non-productive areas of the organization and recommend enhancements to optimize throughput.
• Document audit approaches, tests and evidence to support findings and conclusions prior to issuing the audit report/deliverable.
• Present audit conclusions to stakeholders (managers, AVPs, VPs and SVPs).
• Performs data analytics using relevant tools, able to understand significant accounts’ balances through data disaggregation and corroborative testing.
• Performs technical audit procedures, commencing from understanding, walkthrough, and test of controls, providing advice on how to improve the performance of controls for operations.
• Performs key areas of audit commencing planning activities, execution of control testing, substantive testing procedures, and completion of deliverables.
• Performs planning and risk assessment, time budgets, and determination of the nature, extent and timing of audit procedures.
• Performs internal control testing (SOX and Non-sox controls), providing recommendations on how to carry out remediation of ineffective controls, if any.
INDIRECT TAX ACCOUNTANT - September 2013 to September 2014
SHELL SHARED SERVICES B.V. ASIA
Solaris One Dela Rosa St., Makati City Philippines
• Handles Indirect Tax compliance activities for Philippines, Pakistan and European countries. Prepared tax returns in accordance with the taxing authority and customs regulations and performed review and reconciliation of related GL accounts.
• Performs detailed analysis of receivable, inventory and payable accounts, highlighting long-outstanding open items and finding solutions to close those items.
• Liaises with different teams within the center and as well as with the on-shore counterpart to discuss any outstanding issues and resolutions. Shares quick-wins for resolved issues where a learning maybe used and adapted by other groups.
• Leads the team to process and systems improvements through automation and simplified and stream-lined GL account reconciliation, delivering commendable results for the reduced time spent in doing manual work-around.
• Performs testing of SOX and Non-SOX controls, uncovering deficiencies in the design and performance of control, gives suggestions to improve the process and minimize the risks of potential losses due to control failure. Also, acts as reviewer for my colleagues’ documentation of the testing performed, introducing best practices to facilitate more efficient and intelligible testing results.
• Performs cross-process GL account review in accordance with the accounting standards and internal guidelines set by the Company, providing inputs which clarify proper classification of account in compliance with the International Financial Reporting Standards (IFRS).
Below summarize some of my “quick-wins” with Shell Shared Services, B.V. Asia:
• Acts as “SAP super-user” of the team addressing SAP issues, SAP user-access, and other systems’ challenges, especially those related to month-end closing activities which are tagged as “high-critical.”
• Devised automated reconciliation file aimed to streamline the reconciliation of excise duty liability, vendor account, and inventory account, using various report pulled-out in GSAP, across the centers, reducing the time spent on doing the process by 75%.
• Devised automated Excise Duty Return file (country specific) that shortened the time-spent on preparing manual returns by 50%.
• Acts as subject matter expert of the team, interpreting accounting guidelines over the GL accounts handled and owned by the team, highlighting deviation from IFRS and providing timely solutions to resolve the issue.
SENIOR AUDIT ASSOCIATE
ERNST & YOUNG PHILIPPINES (SGV & Company)
6760 SGV Bldg. 1, Ayala Avenue Makati City, Philippines
November 23, 2010 to August 30, 2013
Promoted to Senior Associate in August 2012
• Supervises a team of individuals to conduct the planned audit engagement, ranging from planning up to wrap-up phase, monitoring the time spent against the budget, and manages significant deviations as necessary.
• Performs technical audit procedures, commencing from understanding, walkthrough, and test of controls, providing advice on how to improve the performance of controls for improved operations.
• Performs data analytics using relevant tools, able to understand significant accounts’ balances though data disaggregation.
• Performs audit procedures over significant accounts, including but not limited to cash, receivable, inventory, prepayments, fixed assets, liabilities, lease commitments, notes, and equity, as well as income statement (P&L) accounts.
• Performs detailed review of financial statements, understanding its components such as Balance Sheets, Income Statements, Statement of Changes in Equity, and Statements of Cashflows, to ascertain compliance with the International Financial Reporting Standards and (IFRS) and Generally Accepted Accounting Pronciples (GAAP).
• Performs detailed of review of tax disclosures and calculations such as business taxes, withholding taxes, VAT (input and output), to check accuracy and compliance with the taxing authorities requirements.
Below summarize some of my “quick-wins” with Ernst and Young Philippines (SGV & Co.):
• Rigorously liaised with a client whom has been issued with a “qualified opinion” due to its intangible inventory account. Performed detailed test of costing to ascertain reasonableness of the cost of inventory, of which we used as basis for issuing a “clean opinion.”
• Entrusted by the engagement executive to handle a first-time audit client with high-valued inventory and property and equipment accounts (more than Php150M). Performed audits of opening balances to obtain reasonable assurance that the Company’s financial statements is reasonably stated, uncovering material misstatements in prior years that resulted to adjustments and restatements of the opening balances.
• Was able to successfully present the results of our audit with a client in the absence of engagement supervisors due to time constraints, receiving commendable results for timely resolution of issues.
• Was able to uncover deficiency in a company’s control over cash collection policy, receiving positive comments from the management, the issue being raised through Management Letter points, with proposals how to effectively execute the relevant control/s.
Below highlights my commendable achievements as a College student: • Worked as a student assistant (admin office staff) for four years, graduating Cum Laude. • Actively participated in our school’s student organization, serving the organization for four years while handling key positions, being elected as VP for Internal Affairs of Junior Philippine Institute of Accountants (JPIA) – TRC Chapter.