Purchaser/Buyer
Astra Food Company
Total years of experience :17 years, 3 Months
• Handle all purchases of material or services.
• Find prospective suppliers, obtain quotation, analyze and negotiate improved pricing, product quality, and delivery.
• Review purchase order claims and contracts for conformance to company policy.
• Review and approve purchase order placement for accuracy and optimum delivery and pricing.
• Develop and implement purchasing and contract management instructions, policies, and procedures.
• Maintain the central purchasing budget to ensure the effective monitoring and control of all purchases.
• Negotiate and supervise supply contracts and formulate policies with suppliers.
• Review, evaluate, and approve specifications for issuing and awarding bids to suppliers.
• Ensure timely delivery of goods or services as per the PO.
• Create and maintain blanket purchase agreements on yearly basis for the regular purchases.
• Ensure after sales services from the supplier whenever and wherever required.
• Evaluate and develop vendors.
• Participate in the development of specifications for services, equipment, products, supplies or substitute materials.
• Attend internal product development meetings to identify new product demands, schedules, and procurement needs. Forecast requirements and order products to meet sales demands.
• Train new purchasers.
EXECUTIVE ASSISTANT/PERSONAL ASSISTANT / PURCHASING OFFICER / SALES OFFICER / LETTER OF CREDIT (L/C) OFFICER
National Company for Plastic Industry Co. Ltd. - Jeddah, KSA - July 2012-August 2013
EXECUTIVE ASSISTANT/PERSONAL ASSISTANT
• Act as the manager's first point of contact with people from inside and outside the organization.
• Deputize for the manager, make decision and delegate work to others in the manager's absence.
• Schedule appointments and meetings.
• Arrange travel and accommodation and, occasionally, traveling with the manager to take notes or dictation at meetings or to provide general assistance during presentations.
• Screen telephone calls, inquiries and requests, and handle them when appropriate.
• Attend to phone calls from clients and deal with incoming emails, fax and post received from clients and concerned party members, and correspond on behalf of the manager.
• Produce documents, brief papers, reports and presentations.
• Devise and maintain office systems, including data management and filing.
• Meet and greet visitors of all levels of seniority.
• Conduct research, present findings and help the manager in making important business decisions.
• Complete the assigned work at given time and report to the manager with completion of given work.
• Ensure clients' satisfaction with company services.
• Liaise with clients, suppliers and other staff.
PURCHASING/PROCUREMENT OFFICER
• Obtain quotations for the purchase of goods, works and services.
• Develop, compile, reconcile, and/or update information in vendor and stock databases to provide effective processing, information management and reporting.
• Review purchasing arrangements with suppliers including price, delivery, performance and discounts to achieve reduced supply chain costs.
• Establish and rationalize key supplier agreements, identification of new opportunities and activity seeking and applying ways to improve efficiencies whilst ensuring legislative compliance.
• Tender processes and administer contracts in accordance with policies, procedures and specified contract requirements.
• Provide support and advice to management and staff on procurement matters.
SALES OFFICER
• Handle sales phone calls and emails including complaints.
• Communicate with clients prior to their course and record all correspondence.
• Develop and implement ideas for sales of the products and utilize social networking opportunities to facilitate sales and increase brand awareness.
• Conduct sales meetings and maintain a self-development program.
• Support Sales Manager in all aspects of his work.
LETTER OF CREDIT (L/C) OFFICER
• Issue import and export Letters of Credit and accepts payment; issue exporters and importers of issuance of L/C covering shipment of merchandise.
• Review L/C documents to determine compliance with international standards.
• Verifies terms of credit, such as amount, insurance coverage, and shipping conditions to determine compliance with established standards.
• Coordinates customer credit information and collateral papers to comply with bank credit standards.
• Check all information thoroughly to ensure there are no errors and what is being presented is evaluated and validated correctly in the interests of the bank and its policies.
• Assist the Finance Manager in some aspects of his work.
ADMINISTRATIVE ASSISTANT/CONSULTANT/COORDINATOR FOR SPECIAL EVENTS AND PROGRAMS
Office of the City Mayor, Taguig City, Philippines - July 2010-February 2012
Administrative Assistant
• Provided wide range of administrative and clerical duties as well as support to the staff.
• Assumed receptionist duties, greet public and refer them to appropriate staff members, answer phone, route calls, and take messages.
• Facilitated special event registration and execution.
• Assisted various program operations as requested as responsibilities permit.
Consultant/Coordinator for Special Events and Programs
• Produced detailed proposals for events (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets);
• Agreed to and managed a budget;
• Secured and booked a suitable venue or location;
• Coordinated venue management, caterers, stand designers, contractors and equipment hire;
• Organized facilities for car parking, traffic control, security, first aid, hospitality and the media;
• Identified and secured speakers or special guests;
• Planned room layouts and the entertainment program, scheduled workshops and demonstrations;
• Coordinated staffing requirements and staff briefings;
• Coordinated with suppliers, handle queries and troubleshooting on the day of the event to ensure that all runs smoothly;
• Oversaw the dismantling and removal of the event and clearing the venue efficiently;
• Post-event evaluation (including data entry and analysis and producing reports for event stakeholders)
OFFICE MANAGER/
VICE-PRESIDENT FOR OPERATIONS/PROCUREMENT OFFICER
ACE Foundation of Taguig, Incorporated, Taguig City, Philippines - July 2008-June 2010
Office Manager
1. Maintained office services
• Designed and implemented office policies and establish standards and procedures.
• Organized office operations and procedures.
• Monitored and recorded long distance phone calls and controlled correspondences.
• Updated organizational memberships and maintained office equipment.
2. Supervised office staff
• Assigned and monitor clerical and secretarial functions.
• Recruited and selected office staff.
• Oriented and trained employees.
• Supervised, evaluated, coached and disciplined staff.
3. Maintained office records
• Designed and maintained filing systems.
• Defined procedures for record retention.
• Ensured protection and security of files and records as well as their effective transfer and disposal.
4. Maintained office efficiency
• Planned and implemented office systems, lay-out and equipment procurement.
• Maintained and replenished inventory.
• Checked stock to determine inventory levels.
• Anticipated needed supplies and verified receipts.
Vice-President for Operations - Livelihood Training Program
• Directed all aspects of effective administrative management, financial management and reporting, information technology, facilities and human resource management.
• Supported the Manager in all aspects of program growth specifically through strategic and operational planning guidance and ensured that required infrastructure and support services are in place.
• Developed innovative initiatives to enhance internal efficiency and effectiveness.
Procurement Officer
• Got goods and services for the best price and value.
• Cut any waste and unnecessary costs to create a streamlined process and fast production times.
• Worked with suppliers to ensure that key processes are running efficiently and cost-effectively.
• Built strong working relationships both internally and with key suppliers.
• Contracted management and negotiation.
• Understood and kept up with new trends and regulations in the business.
• Dealt with international suppliers.
• Placed or approved purchase orders for goods and services.
• Contacted vendors or agency representatives to obtain availability and product information.
• Conducted research concerning new products and general commodity requirements.
• Supervised the work of support staff processing requisitions.
CUSTOMER SERVICE REPRESENTATIVE
Sutherland Global Services, Makati City, Philippines - September 2007-June 2008
• Answered incoming calls professionally.
• Responded to customer inquiries.
• Researched required information using available resources.
• Handled and resolved customer complaints.
• Provided customers with product and service information.
• Entered customer information.
• Processed orders, forms and applications.
• Identified and escalated priority issues.
• Routed calls to appropriate resource.
• Followed up customer calls when necessary.
• Completed call logs.
• Produced call reports.
CUSTOMER SERVICE REPRESENTATIVE
Infonxx, Makati City, Philippines - August 2007-September 2007
• Responded to incoming calls requesting information about directory assistance, movie show times, restaurant reviews, traffic, weather and other information.
TELEMARKETER
CIGNA Insurance Incorporated, Makati City, Philippines - September-December 1998
• Delivered prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service.
• Contacted businesses or private individuals by telephone in order to solicit sales for goods or services.
• Explained products or services and prices, and answer questions from customers.
• Obtained customer information such as name, address and payment method, and entered orders into computers.
• Recorded names, addresses, purchases, and reactions of prospects contacted.
• Obtained names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
• Adjusted sales scripts to better target the needs and interests of specific individuals.
• Answered telephone calls from potential customers.
• Telephoned or wrote letters to respond to correspondence from customers or to follow up initial sales contacts.
• Maintained records of contacts, accounts, and orders.
• Scheduled appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
• Conducted client or market surveys in order to obtain information about potential customers.
FOOD SERVICE CREW/PRODUCTION CONTROLLER/QUALITY CONTROLLER
Jollibee Foods Corporation, Ali Mall, Cubao, Quezon City Philippines - February- July 1998
Service Crew
• Provided excellent customer service.
• Greeted patrons.
• Answered questions from customers about food and beverages.
• Took food and drink orders and shared information about the status of their orders.
• Communicated customer orders to kitchen staff.
• Prepared and cooked food items.
• Worked with other wait staff members to provide team-oriented service.
• Trained new food servers.
Production Controller
• Commanded the kitchen staff on what food items to produce at certain time frame.
• Examined documents, materials, or products and monitored work processes to assess completeness, accuracy and conformance to standards and specifications.
• Reviewed documents such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or priorities.
• Requisitioned and maintained inventories of materials or supplies necessary to meet production demands.
• Revised production schedules when required.
• Distributed production schedules or work orders to departments.
• Compiled and prepared documentation related to production sequences, transportation, personnel schedules, or purchase, maintenance, or repair orders.
Quality Controller
• Ensured that the manufactured products meet company and customer quality specifications.
• Reviewed current work practices to identify areas in which quality or productivity could be improved.
• Coordinated systems to monitor customer satisfaction levels.
• Worked with customers and suppliers to resolve quality issues.
• Identified inconsistencies and discovered their causes.
I am on a distance learning program at present.
CAP College
Bachelor of Science in Business Administration Major in Management