Office Coordinator
Sigma Enterprises WLL
Total years of experience :19 years, 3 Months
Responsibilities:
• Generally designated for Service, Sales, and Administration-HR tasks.
• Receiving of machines, instruments, and the likes for servicing and creation of job card in system.
• Coordinate with service technicians and engineers with regards to repair jobs status.
• Prepares repair estimates and sales quotation to be formally send to customer thru email correspondents, with interval follow-up and monitoring, until order confirmation is obtained.
• Transact sales and service invoicing.
• Process RMA and coordinates with vendors for third party service/calibration orders.
• Plans and delegates technicians’ schedule for both workshop and site jobs, including other needs that arise.
• Process purchase request for customer orders, and prepare monthly stock planning sheet.
• Monitor and update service APEX system.
• Process and monitors warranty claim to vendors.
• Assigned for administration office requirements, including recruitment process, monitoring of employees’ visa, maintaining personnel files, arranging company vehicle requirement, preparing of business letters, purchase processing supplies for office & pantry, and other utility & maintenance need of company.
Responsibilities:
• Responsible for planning, dispatching, and monitoring deliveries, making appropriate adjustments thereto.
• Coordinates with customer service with respect to delivery routing and scheduling.
• Responsible for import and export processing, monitoring, and arranging related local custom requirements, and goods receiving.
• Supervision of warehouse operators.
• Tasked to generate and perform cycle stock counts.
• Investigate stock discrepancies and carry out analysis to rectify.
• Responsible for the management and control of inventories.
• Maintain good housekeeping.
• Provide process improvement ideas to management.
Responsibilities:
• Systematize the operation and transaction of warehouse by:
• In charge of smooth and effective inventory conduct.
• Plans and forecasts of supplies.
• Initiates plans, programs and/or innovation for efficient flow of warehouse operations.
• Performs other tasks may assign and as need arises to be effective team leader.
Other Designated Appointments:
1. Internal Auditor for QMS, EMS, and HIRAC.
2. Document Controller
3. Emergency Response Team: Transportation, Logistic and Communication Group Leader
4. Hazard Identification, Risk Assessment & Control (HIRAC) Team Member
Warehouse Assistant 2005 - 2006
Responsibilities:
• Receiving of incoming deliveries.
• Process Good Receiving.
• Issuance of materials as per production request.
• Records materials issued for inventory record.
• Performs monthly inventory.
• Establishes work standards.
• Participates in the selection, training and evaluation of subordinate technical and clerical personnel.
• Oversees the maintenance of the Kanban System for stocks.
Responsibilities:
• Issuance of raw materials and sub materials to production department, with an assurance of good quality status and FIFO releasing.
• Receives deliveries i.e. raw materials, sub materials and other non-production item.
• Perform monthly physical inventory
• Encoding of received materials, relocated items, and request issuance transaction.
• Prepares Incoming Inspection Notice for quality assurance of incoming materials.