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Jonathan Thomas, Private Tennis Coach & Independent Client Manager

Jonathan Thomas

Private Tennis Coach & Independent Client Manager·Private

United Arab Emirates

Bachelor's degree, Data Science

Work experience

Total years of experience: 1 years, 10 months

Private Tennis Coach & Independent Client Manager

October 2025 - Present

Private

Dubai, United Arab Emirates

October 2025 - Present

• Built and managed a self-directed coaching practice through online platforms, referrals, and relationship-driven client growth.
• Delivered tailored coaching experiences while independently managing all aspects of business operations: scheduling, pricing, communication,
and client retention.
• Demonstrated entrepreneurial initiative, business development capability, and practical CRM skills through fully self-managed operations.

Company industry:
Primary, Prep, & Secondary School

Coach & Tournament Director

January 2025 - June 2026

TopSpin Sports Centre

Dubai, United Arab Emirates

January 2025 - June 2026

• Generated AED 33, 310 in revenue through client acquisition, consultative programme recommendations, and retention-focused engagement.
• Converted prospective clients into long-term customers through personalised coaching solutions and needs-based communication.
• Sold and delivered 15+ structured coaching programmes; achieved approximately 95% client satisfaction and retention.
• Coordinated and promoted 10+ tournaments and sporting events while engaging sponsors, participants, and operational stakeholders.
• Built customer loyalty through proactive follow-ups, service consistency, and professional relationship management.

Company industry:
Sports & Outdoor Activities

Accreditation — Client Operations

December 2024 - December 2025

Globe Soccer Awards

Dubai, United Arab Emirates

December 2024 - December 2025

• Managed accreditation and ticket allocation for 1, 000+ VIP guests and international athletes including Cristiano Ronaldo, Novak Djokovic,
Neymar Jr., Jude Bellingham, and Lamine Yamal.
• Delivered efficient guest registration and real-time issue resolution in a high-visibility, high-pressure international event environment.
• Reduced registration errors through disciplined Excel-based data handling, improving workflow accuracy and reducing guest wait times.
• Coordinated with cross-functional operations teams to maintain smooth guest management across all event touchpoints.

Company industry:
Events Management

Guest Services and Check-In Coordinator

October 2023 - December 2023

GV Cruise

Dubai, United Arab Emirates

October 2023 - December 2023

• Processed guest check-ins using a digital check-in application, verifying passports, identity documents, and booking details.
• Supported arrival registration, document checks, and onboarding for international guests in a fast-paced cruise hospitality setting.
• Coordinated with operations teams to resolve check-in issues, manage guest flow, and maintain smooth onboarding experiences.

Company industry:
Hospitality & Accomodation

Education

University of Europe for Applied Sciences (UE)

January 2028

January 2028

Bachelor's degree, Data Science

United Arab Emirates

St. Mary's Catholic High School

September 2024

September 2024

High school or equivalent, Accounting, Economics & Business

United Arab Emirates

Skills

BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS STRATEGIES
Intermediate
BUSINESS STRATEGIES
Intermediate
CONSULTATIVE SELLING
Intermediate
CONSULTATIVE SELLING
Intermediate
CUSTOMER ACQUISITION MANAGEMENT
Intermediate
CUSTOMER ACQUISITION MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DATA SCIENCE
Intermediate
DATA SCIENCE
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
SPORTS ANALYTICS
Intermediate
SPORTS ANALYTICS
Intermediate

Languages

English
Beginner

Hobbies

  • Football
  • Athlete