Front of the House
Zaatar W Zeit
Total years of experience :0 years, 1 Months
Greet and escort customers to their tables
Present menu and provide detailed information when asked
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Provide excellent customer service to guests
Troubleshooting peripherals such as printers (CANON and EPSON), installing and configuring computer hardware operating systems and applications.
Monitoring and operating the CCTV cameras and managing associated alarms
Technical support to store branches, set up systems and resolve technical issues.
General troubleshooting all computers, peripherals and software. Responsible in preventive maintenance and IT security within the organization.
Daily update of Point of Sales via POS server, preparing biometric reports, and act as a creative staff for developing conceptual campaigns.
Provided technical training to new employees.
Processed customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
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