ADMINISTRATION MANAGER
Mathew’s Holding International Group
Total years of experience :30 years, 6 Months
I served as the Administration Manager at Mathew’s Holding International Group, Sharjah, where I was responsible for developing and implementing administrative strategies, overseeing operations, and managing general administration tasks. My role involved coordinating documentation, directing business support functions, managing resources, and handling project and budget management. I also developed policies, managed vendor relations, oversaw facilities, and organized travel and events. Leading a team, I focused on customer service, staff training and development, conflict resolution, and quality assurance.
At Emirates Hospitals Group, Dubai, as General Support Services Manager, I managed operations in the Rehabilitation sector. My responsibilities included material management, purchasing, building maintenance, coordinating bio-medical services, and facilitating communication among various departments. I focused on ensuring efficient building maintenance, managing bio-medical services, and executing operational responsibilities.
I held various positions at Boeing International Corporation, Dubai, culminating in my role as a Business Support Specialist. During this period, I experienced significant career growth, starting as an Office Administrator, progressing to Interim Office Manager, and eventually assuming the role of Business Support Specialist.
As a Business Support Specialist, my responsibilities included supporting the BSM in delivering compliant and cost-effective services, developing integrated solutions for Shared Services, and ensuring policy compliance. I managed mobility packages and supported international assignees, focusing on compliance, customer satisfaction, and immigration support. Additionally, I played a key role in corporate functions, infrastructure maintenance, and business relationship building, and contributed to long-range business planning.
As an Office Administrator, my duties encompassed ensuring office operations were in line with Boeing policies and local regulations. I assisted international employees with visa processing, maintained employee records, managed payroll inputs, ensured compliance with government authorities, and oversaw financial activities. I was also involved in HR documentation, budget management, and database management, and initiated wellness programs.
During my tenure as Interim Office Manager, I managed office accounting procedures, ensuring compliance with Boeing standards and government regulations. I assisted in establishing GAAP-compliant practices, managed local staff payroll and benefits, developed budgets, and enforced travel policies. My role was pivotal in maintaining accurate financial reporting and ensuring overall compliance in office management.
Business Development, Marketing Hotel Management System Software and other bespoke solutions for the Company. Costing, Prospect Survey, Planning & Conducting Demonstrations & Customer Support.
Marketing Microsoft Certified Courses; computer education programs custom made for Corporate client’s onsite & offsite, personal advancement & career-oriented courses. Service existing Clientele and help in creating a new mix of courses.
My growth path includes the following:
Dec 1996 - Apr 1998: Manager - Institutional Training
Aug 1994 - Nov 1996: Marketing Executive - Institutional Training
Jun 1992 - Jul 1994: Area Coordinator
Office correspondence, fee collection / Salaries / Accounts, Provident Fund, Liaison with Government offices
courses: Professional Course Attended a course in Professional Selling Skills conducted by TACK International, UK. Occupational Safety & Health Course International General Certificate Course conducted by NEBOSH, UK