Joseph Raj, Technical Product Manager

Joseph Raj

Technical Product Manager

TechUp Labs

Location
India - Chennai
Education
Bachelor's degree, Electronics andCommunication
Experience
7 years, 4 Months

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Work Experience

Total years of experience :7 years, 4 Months

Technical Product Manager at TechUp Labs
  • India - Chennai
  • My current job since August 2022

- Collecting high level requirements from stakeholders
- Market and competitive positioning research
- Managing roadmap and plan delivery based on priority
- Product metrics management
- Cross-team dependencies management

Product Manager at MetaCX
  • United States
  • May 2021 to April 2022

Conceptualize and deployed enhanced product
features and managed end-to-end product lifecycle
Prioritize roadmap in order to achieve product goals
and metrics.
Launched 0-1 SaaS product.
Increased product adoption by 33%
I used cross-functional communication, prioritization,
pricing strategy, and hypothesis-driven design.
Monitored market trends, and demands to update
product strategies.
Documented user stories, specifications and product
features into detailed work order to communicate
across teams and build mandatory requirements.
Positively impacted 40% of sales deal for Q4 2021
Developed product documentation to communicate
upcoming features and products to internal teams.

BUSINESS ANALYST at Cardinality
  • India - Chennai
  • January 2020 to November 2020

Worked on a PM role for Amber-Engine, a Product
Information Management software
Launched 0-1 SaaS product in in retail vertical
Improved business direction by prioritizing customers
and implementing changes based on collected
feedback.
Real-time data Integration of Amber-Engine with
Shopify
Analyze business requirements of the product and
finalize UX design
Assessed impact of current business processes on
users and stakeholders and evaluated potential areas
for improvement.
Interacted with internal customers to understand
business needs
Executed analysis of risks and identified risk
mitigation strategies.
Researched competitors to build report of rising
trends in E-commerce markets

AUTOMATION ENGINEER at Amazon - India
  • India - Chennai
  • May 2016 to January 2020

Develop python-based applications to automate the
manual touch points in the business processes
Manage enterprise client's catalog and generate
insights on their catalog
Generate business reports and share insights to the
clients during Vendor Summits.
Architect a strategical solutions to reduce process
time of associate teams.
Processing/analyzing data exported from ETL using
SSDT and SQL to publish finance reports for different
marketplaces, projecting the project business impact
to retail stakeholders and finance team
Report team's performance on weekly/monthly/on-
demand basis to retail stakeholders/leaders via
SharePoint, Redshift
To solve issues of varying degree of complexity and
severity
Customer Delight

  • March 2018 to April 2018
CUSTOMER SUCCESS MANAGER at FRESHWORKS
  • India
  • April 2017 to October 2017

Managed a portfolio of 3.7M ARR across 30 customers
Monitored metrics and developed actionable insights
to improve efficiency and performance

Education

Bachelor's degree, Electronics andCommunication
  • at Anna University
  • May 2014

Specialties & Skills

Agile Software Development
Product Requirements Definition
Product Management
ARCHITECTURE
AUTOMATE
BUSINESS PROCESS
CATALOGS
CUSTOMER RELATIONS
FINANCE
NETSCAPE ENTERPRISE SERVER

Languages

English
Native Speaker