josiane mhanna, Sales Executive  in Cartier

josiane mhanna

Sales Executive in Cartier

Ali Bin Ali Group

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Interior Design
Experience
9 years, 7 Months

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Work Experience

Total years of experience :9 years, 7 Months

Sales Executive in Cartier at Ali Bin Ali Group
  • Qatar - Doha
  • January 2019 to July 2020

Sales executive in Cartier Katara.
Direct contact with clients.
Excellent client service.
Involved in all the trainings in Qatar and online trainings.
Training involved storytelling, care recommendation, beyond selling, fundamental of jewelry, diamonds, Nobel material, colored stones, fine watchmaking, training on GIA certificate.
Handling online shop, taking orders preparing and tracking delivery during lockdown.
Jewelry exhibition 2019 in Repossi.
Jewelry exhibition 2020 in Schreiner.

Sales representative in Jimmy Choo boutique at JC gulf trading (part of Al Tayer group)
  • United Arab Emirates - Dubai
  • September 2013 to June 2018

Receiving and sending mails.
In charge of the store.
In charge of sending weekly and monthly reports plus updating KPI, CNR.
Receiving and sending shipments.
Preparation for stock counts.
Body for most of the new joiners over the years.
Responsible for after sales.
Excellent customer service.
Monthly target.

Assistant manager at Puma Lebanon
  • Lebanon - Beirut
  • January 2013 to July 2013

Working with the manager to improve operations, sales and profitability.
Work under pressure and meet target.
Able to build a working atmosphere that has energy, vitality and fun.

Visual Merchandise and marketing leader in American Eagle store at Alshaya company – Lebanon - Kaslik
  • Lebanon - Beirut
  • August 2011 to November 2012

Visual merchandising.
Marketing and window display.
Weekly promotion.
Receiving and sending mails.
In charge of all marketing in the store.

Sales Attendant in Ralph Lauren store at Etoile group
  • United Arab Emirates - Dubai
  • June 2009 to August 2010

Worked in direct contact with customers,
In charge of the cash,
Daily sales report.

Education

High school or equivalent, Interior Design
  • at DEKWANEH TECHNICAL SCHOOL
  • December 2005

1 year interior design

High school or equivalent, Graphic Design
  • at CIT TECHNICAL SCHOOL
  • December 2004

1 year graphic design

Specialties & Skills

Leading By Example
self motivation
Team Motivator
Customer Service
Daily Operations
MICROSOFT EXCEL
power point
communication skills

Social Profiles

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Time Management Certification (Certificate)
Date Attended:
August 2018
Effective communication skills (Training)
Training Institute:
Al Tayer company
Date Attended:
April 2015
Duration:
8 hours
Introduction to retail (Training)
Training Institute:
Al Tayer company
Date Attended:
September 2013
Duration:
8 hours
LP (Training)
Training Institute:
Al Tayer company
Date Attended:
September 2013
Duration:
8 hours
Customer experience (Training)
Training Institute:
Al Tayer company
Date Attended:
October 2013
Duration:
8 hours
POS360 system (Training)
Training Institute:
Al Tayer company
Date Attended:
September 2013
Duration:
8 hours