Josphine Gakii Kinya, Restaurant Manager

Josphine Gakii Kinya

Restaurant Manager

Taqado Mexican Kitchen

Location
United Arab Emirates - Dubai
Education
Diploma, Food Production
Experience
2 years, 2 Months

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Work Experience

Total years of experience :2 years, 2 Months

Restaurant Manager at Taqado Mexican Kitchen
  • United Arab Emirates - Dubai
  • August 2017 to September 2019
Restaurant Manager at Taqado Mexican Kitchen
  • United Arab Emirates - Dubai
  • August 2017 to September 2019

• Creating and update training manuals (policies and procedures
• Meeting and events planning and booking.
• Processing purchase orders.
• Day to day admin for the restaurant (Administration)
• Good understanding of PnL and Restaurant operations
• Managing the overall operational, budgetary, and financial responsibilities.
• Keeping all needed records for health inspection
• Manage and oversee the entire restaurant operations.
• Plan and develop the overall restaurant marketing strategy.
• Coordinate daily Front and Back of the house restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Supervise and organize shifts.
• Plan and develop guest loyalty programs.
• Plan new and update existing menus.
• Participate at local food events.
• Respond efficiently to customer questions and complaints.
• Manage and lead staff.
• Hire new employees.
• Training and evaluate staff performance.
• Credit card management and POS machine reconciliation and balancing.

Education

Diploma, Food Production
  • at CAREER COLLEGE NAIROBI KENYA
  • January 2010

Specialties & Skills

Critical thinking and problem solving. Teamwork and collaboration. Professionalism and strong work e

Languages

English
Native Speaker

Training and Certifications

Diploma in food production (Training)
Training Institute:
CAREER COLLEGE NAIROBI KENYA
Date Attended:
January 2009
Duration:
8760 hours
Certificate in food and beverage service and guest relations (Certificate)
Date Attended:
June 2012

Hobbies

  • Reading and traveling