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joud alsharif, it support

joud alsharif

it support·ministry of national guard

Saudi Arabia

Bachelor's degree, information systems

Work experience

Total years of experience: 1 years, 0 months

it support

August 2025 - Present

ministry of national guard

Jeddah, Saudi Arabia

August 2025 - Present

• Formatting over 700 computers so far to replace them with the old computers in the ministry.
• Learning more techniques in Excel.
• Learning how to use ‘ Hassen ‘ platform and taking tickets to solve technical problems facing the ministry employees regarding
Printers, Scanners or Microsoft applications.
Company industry:
IT Services

IT department trainee

July 2024 - August 2024

Prince Sultan Aviation Academy

Jeddah, Saudi Arabia

July 2024 - August 2024

IT Department:
• Assembled PC hardware components, ensuring optimal performance and reliability.
• Conducted solutions of hardware and software issues efficiently.
• Adapted to and utilized the Training Management System (TMS) for organizing and managing training programs.
Scheduling Department:
• Entered scheduling data for multiple airlines, maintaining accuracy and timeliness.
• Collaborated with team members to coordinate training schedules for some Saudia Airlines employees, ensuring compliance with
academy requirements.
• Assisted academy staff in resolving scheduling conflicts and resolving schedule problems
Company industry:
Airlines

IT

July 2024 - August 2024

Prince Sultan Aviation Academy (University training)

Jeddah, Saudi Arabia

July 2024 - August 2024

• Assembled PC hardware components, ensuring optimal performance and reliability.
• Conducted solutions of hardware and software issues efficiently.
• Adapted to and utilized the Training Management System (TMS) for organizing and managing training programs.
Scheduling Department:
• Entered scheduling data for multiple airlines, maintaining accuracy and timeliness.
• Collaborated with team members to coordinate training schedules for some Saudia Airlines employees, ensuring compliance with
academy requirements.
• Assisted academy staff in resolving scheduling conflicts and resolving schedule problems.
Company industry:
IT Services

it trainee

July 2024 - August 2024

Prince Sultan Aviation Academy (University training)

Jeddah, Saudi Arabia

July 2024 - August 2024

• Assembled PC hardware components, ensuring optimal performance and reliability.
• Conducted solutions of hardware and software issues efficiently.
• Adapted to and utilized the Training Management System (TMS) for organizing and managing training programs.
Scheduling Department:
• Entered scheduling data for multiple airlines, maintaining accuracy and timeliness.
• Collaborated with team members to coordinate training schedules for some Saudia Airlines employees, ensuring compliance with
academy requirements.
• Assisted academy staff in resolving scheduling conflicts and resolving schedule problems.
Company industry:
Airlines
Job role:
Management

Education

King Abdulaziz University

May 2025

May 2025

Bachelor's degree, information systems

Saudi Arabia

King Abdulaziz University

May 2025

May 2025

Bachelor's degree, Information Systems

Saudi Arabia

King Abdulaziz University

May 2025

May 2025

Bachelor's degree, Systems

Saudi Arabia

King Abdulaziz University

May 2025

May 2025

Bachelor's degree, نظم معلومات

Saudi Arabia

Skills

PC Assembly (building and assembling desktop computers efficiently.)
Beginner
PC Assembly (building and assembling desktop computers efficiently.)
Beginner
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Intermediate
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Intermediate
User Interface design
Beginner
User Interface design
Beginner
Dependable and Responsible
Expert
Dependable and Responsible
Expert
Problem-Solving
Intermediate
Problem-Solving
Intermediate
Critical Thinking and Decision-Making
Beginner
Critical Thinking and Decision-Making
Beginner
Multitasking Abilities
Expert
Multitasking Abilities
Expert
Organization and Time Management
Expert
Organization and Time Management
Expert
Excellent Communication
Expert
Excellent Communication
Expert
Adaptability to evolving technologies
Expert
Adaptability to evolving technologies
Expert
Flexibility in work
Expert
Flexibility in work
Expert
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
INFORMATION SYSTEMS
Intermediate
INFORMATION SYSTEMS
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
TASK PLANNING
Intermediate
TASK PLANNING
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
INFORMATION SYSTEMS
Intermediate
INFORMATION SYSTEMS
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
TASK PLANNING
Intermediate
TASK PLANNING
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
INFORMATION SYSTEMS
Intermediate
INFORMATION SYSTEMS
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
TASK PLANNING
Intermediate
TASK PLANNING
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
INFORMATION SYSTEMS
Intermediate
INFORMATION SYSTEMS
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
JOB INTERVIEWS
Intermediate
JOB INTERVIEWS
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
TASK PLANNING
Intermediate
TASK PLANNING
Intermediate

Languages

Arabic
Beginner
English
Beginner

Training and Certifications

Certifications
Data
(International English Language Testing System)
Data mining
(International English Language Testing System)
Data mining and artificial intelligence.
(International English Language Testing System)