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joud alsharif, it support

joud alsharif

it support·ministry of national guard

Saudi Arabia

Bachelor's degree, information systems

Work experience

Total years of experience: 1 years, 1 months

it support

August 2025 - Present

ministry of national guard

Jeddah, Saudi Arabia

August 2025 - Present

• Formatting over 700 computers so far to replace them with the old computers in the ministry.
• Learning more techniques in Excel.
• Learning how to use ‘ Hassen ‘ platform and taking tickets to solve technical problems facing the ministry employees regarding
Printers, Scanners or Microsoft applications.
Company industry:
IT Services

IT department trainee

July 2024 - August 2024

Prince Sultan Aviation Academy

Jeddah, Saudi Arabia

July 2024 - August 2024

IT Department:
• Assembled PC hardware components, ensuring optimal performance and reliability.
• Conducted solutions of hardware and software issues efficiently.
• Adapted to and utilized the Training Management System (TMS) for organizing and managing training programs.
Scheduling Department:
• Entered scheduling data for multiple airlines, maintaining accuracy and timeliness.
• Collaborated with team members to coordinate training schedules for some Saudia Airlines employees, ensuring compliance with
academy requirements.
• Assisted academy staff in resolving scheduling conflicts and resolving schedule problems
Company industry:
Airlines

IT

July 2024 - August 2024

Prince Sultan Aviation Academy (University training)

Jeddah, Saudi Arabia

July 2024 - August 2024

• Assembled PC hardware components, ensuring optimal performance and reliability.
• Conducted solutions of hardware and software issues efficiently.
• Adapted to and utilized the Training Management System (TMS) for organizing and managing training programs.
Scheduling Department:
• Entered scheduling data for multiple airlines, maintaining accuracy and timeliness.
• Collaborated with team members to coordinate training schedules for some Saudia Airlines employees, ensuring compliance with
academy requirements.
• Assisted academy staff in resolving scheduling conflicts and resolving schedule problems.
Company industry:
IT Services

it trainee

July 2024 - August 2024

Prince Sultan Aviation Academy (University training)

Jeddah, Saudi Arabia

July 2024 - August 2024

• Assembled PC hardware components, ensuring optimal performance and reliability.
• Conducted solutions of hardware and software issues efficiently.
• Adapted to and utilized the Training Management System (TMS) for organizing and managing training programs.
Scheduling Department:
• Entered scheduling data for multiple airlines, maintaining accuracy and timeliness.
• Collaborated with team members to coordinate training schedules for some Saudia Airlines employees, ensuring compliance with
academy requirements.
• Assisted academy staff in resolving scheduling conflicts and resolving schedule problems.
Company industry:
Airlines
Job role:
Management

Education

King Abdulaziz University

May 2025

May 2025

Bachelor's degree, information systems

Saudi Arabia

King Abdulaziz University

May 2025

May 2025

Bachelor's degree, Information Systems

Saudi Arabia

King Abdulaziz University

May 2025

May 2025

Bachelor's degree, Systems

Saudi Arabia

King Abdulaziz University

May 2025

May 2025

Bachelor's degree, نظم معلومات

Saudi Arabia

Skills

PC Assembly (building and assembling desktop computers efficiently.)

Beginner

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Intermediate

User Interface design

Beginner

Dependable and Responsible

Expert

Problem-Solving

Intermediate

Critical Thinking and Decision-Making

Beginner

Multitasking Abilities

Expert

Organization and Time Management

Expert

Excellent Communication

Expert

Adaptability to evolving technologies

Expert

Flexibility in work

Expert

COMMUNICATIONS

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

COMPUTER HARDWARE

Intermediate

COORDINATING

Intermediate

INFORMATION SYSTEMS

Intermediate

INFORMATION TECHNOLOGY

Intermediate

MULTITASKING

Intermediate

NETWORK TROUBLESHOOTING

Intermediate

TASK PLANNING

Intermediate

TRAINING AND DEVELOPMENT

Intermediate

COMMUNICATIONS

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

COMPUTER HARDWARE

Intermediate

COORDINATING

Intermediate

INFORMATION SYSTEMS

Intermediate

INFORMATION TECHNOLOGY

Intermediate

MULTITASKING

Intermediate

NETWORK TROUBLESHOOTING

Intermediate

TASK PLANNING

Intermediate

TRAINING AND DEVELOPMENT

Intermediate

COMMUNICATIONS

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

COMPUTER HARDWARE

Intermediate

COORDINATING

Intermediate

INFORMATION SYSTEMS

Intermediate

INFORMATION TECHNOLOGY

Intermediate

MULTITASKING

Intermediate

NETWORK TROUBLESHOOTING

Intermediate

TASK PLANNING

Intermediate

TRAINING AND DEVELOPMENT

Intermediate

COMMUNICATIONS

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

COMPUTER HARDWARE

Intermediate

COORDINATING

Intermediate

INFORMATION SYSTEMS

Intermediate

INFORMATION TECHNOLOGY

Intermediate

JOB INTERVIEWS

Intermediate

NETWORK TROUBLESHOOTING

Intermediate

SCHEDULING

Intermediate

TASK PLANNING

Intermediate

Languages

Arabic

Beginner

English

Beginner

Training and Certifications

Certifications
Data
(International English Language Testing System)
Data mining
(International English Language Testing System)
Data mining and artificial intelligence.
(International English Language Testing System)