Jovana Cvetkovic, GPS Coordinator

Jovana Cvetkovic

GPS Coordinator

St. Regis Saadiyat Island

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Food technology
Experience
16 years, 4 Months

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Work Experience

Total years of experience :16 years, 4 Months

GPS Coordinator at St. Regis Saadiyat Island
  • United Arab Emirates - Abu Dhabi
  • My current job since February 2015

The GPS Coordinator is the main person who is in charge of the pre arrival, in stay and post departure of the guest. Main task is understand the preferences of the guest, makes traces for follow up and ensures that all pre arrival communication is followed up on and prepare GPS moments based on the information given prior to the arrival. Strong communication with other departments, especially Front Office, Housekeeping and F&B,

Butler at St. Regis Saadiyat Island
  • United Arab Emirates - Abu Dhabi
  • January 2014 to February 2015

The Butler attends to every guest’s needs and wants. Butler is responsible for the quality of every guest’s stay and welcoming the guests and makes them feel at home. Setting up guests rooms prior to arrival and upkeep the quality throughout their stay. Work closely with Housekeeping, Front Office and In Room Dining. Butler has to be very knowledgeable about all aspects of the hotel.

*Delivering bespoke service
*Exceeding expectations
*Going above and beyond

Owner at Happy Smiley
  • Serbia
  • January 2008 to January 2014

Education

Bachelor's degree, Food technology
  • at University for agriculture and food technology
  • May 2007

Specialties & Skills

Fast Food
Organizational Performance
Graphic Design
Food Industry
Organization in a fast food store
Hospitality management

Languages

English
Intermediate
Serbian
Expert
Spanish
Beginner