Jovica Ciric, Restaurant Manager

Jovica Ciric

Restaurant Manager

The Lighthouse restaurant

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Finance And Banking
Experience
7 years, 4 Months

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Work Experience

Total years of experience :7 years, 4 Months

Restaurant Manager at The Lighthouse restaurant
  • United Arab Emirates - Dubai
  • September 2018 to April 2020

Reporting directly to the owner, I was responsible for the day to day operations, coordinate the activities of the staff to deliver quality products and services to customers. Interview, select, train, supervise, counsel and lead outlet staff for the efficient operation of the outlet. Maintain the profitability of the outlet and support the overall operation. Evaluation of cost-effectiveness of all aspects of the operation. Ensure that all standards and procedures are met, ensure compliance with local, state and federal laws, ensure adequate staffing level and coaching staff to adhere to outlet service standards. Control operational costs and identify measures to cut waste. Manage the restaurant’s good image and suggest ways to improve it. Organization and operation in charge for the below events beside The Lighthouse restaurant:
- Jameel Art Centre, Opening party, November 2018, Over 1500 people,
- Sole DXB, December 2018, Puma open bars, Farfetch open bars, Private events & tack riders
- Abu Dhabi Art, December 2018,
- Luis Vuitton party, October 2019,
- Dubai Design Week, November 2019, Pop-Up Restaurant, Bar, Many small private events
- Sole DXB, December 2019, Puma open bar, All public bars
- Many others (WAMDA, QODE, MAC, AL GURG, PEPSI, BOTTEGA VENETA, LES
BENJAMINS...)

Restaurant Manager at BB Social Dining
  • United Arab Emirates - Dubai
  • August 2017 to June 2018

Part of the pre-opening team for the newly opened BB DIFC. Reporting directly to the General Manager I was responsible for overall management of daily operations including implementation of SOP’s, staff recruitment and training in preparation of launching the restaurant into the market. Maintaining administration records, cash handling and stock control of wine inventory. I was responsible for guest relations and customer retention instilling a high-end dining experience with excellent service standards representing the restaurant as the first point of contact for all regular clientele developing and retaining customer relations.

Restaurant Manager at IMG WORLDS OF ADVENTURES
  • United Arab Emirates - Dubai
  • April 2016 to August 2017

Part of the pre-opening team for IMG Worlds of Adventure overseeing daily operations for Tony’s Sky Deck an upscale steak and seafood restaurant. Reporting to the Operations Manager, I was responsible for implementing standard operations procedures and strategies for the restaurant as well as management of staff inclusive of training and the upkeep of service standards. Developing and retaining a high-profile clientele through a number of exclusive activities. Responsible for driving overall daily management and assist with menu engineering, price point, cost control and budgeting.

Acting Restaurant Manager at Bice Mare
  • United Arab Emirates - Dubai
  • November 2014 to April 2016

Reporting directly to the Operations Manager, my responsibilities were the general day to day activities of the restaurant, including the delivery of account management, weekly and daily stock inventories and cash handling, new staff hires, training and staff development, as well as customer liaison for general, enquires and reservations. Contributed to the re-opening of the restaurant located in Souk Al Bahr implementing new standard operating procedures as well as assist with the public relations and marketing strategies for the new launch of the restaurant.

Assistant Restaurant Manager at CUT by Wolfgang Puck
  • United Arab Emirates - Dubai
  • April 2014 to October 2014

Part of the pre-opening team for CUT by Wolfgang Puck located in the iconic Address Downtown Dubai. Reporting directly to the General Manager, I was responsible for the daily operations and team management inclusive of training and development. Supervising all stock inventories and ordering processes, ensuring service standards were maintained accordingly to the SOP of the Wolfgang Puck worldwide.

Sommelier at Gordon Ramsay
  • Qatar - Doha
  • November 2012 to March 2014

Part of the pre-opening team for both Gordon Ramsay and Opal by Gordon Ramsay located in the exclusive St Regis, Doha. Reporting directly to F&B Manager I was solely responsible for all stock control, management and staff training for the restaurant wine selection. Focusing on personalized sales of wine inventory to clientele, point of sale, pairing suggestions and recommendations for high-end stock items provided in a fine dining environment.

Education

Bachelor's degree, Finance And Banking
  • at Faculty in service business
  • March 2010

Specialties & Skills

CUSTOMER RELATIONS
GENERAL MANAGEMENT
INVENTORY MANAGEMENT
REPORTS
STOCK CONTROL
TEAM MANAGEMENT
SCHEDULING
STAFF TRAINING

Languages

English
Native Speaker
French
Beginner
Italian
Beginner

Training and Certifications

United States Sommelier Association [ Wine School Cordon Blue University, Philadelphia] (Certificate)
Date Attended:
January 2009
Wine & Spirit Education Trust [WSET Level 2 Award, Intermediate] (Certificate)
Date Attended:
January 2013