Jovilynn Bolano

I. Freelance MANPOWER RECRUITER REPRESENTATIVE cum MARKETING EXECUTIVE:
Mass HR (P.) ltd (July 08, 2019 - Present)
Sheikh Rashid Bin Saeed Street, Abu Dhabi, United Arab Emirates.

My Responsibility as Manpower Recruiter Representative cum Marketing Executive:

• Support our clients by reducing time to hire by providing high-quality candidates in a timely manner.
• Conduct intake meetings with clients to agree on qualification criteria for candidates.
• Shape the profile of our ideal candidate to ensure our recruiting strategies address the right audience.
• Manage a portfolio of clients and maintain good relationships with them.
• Regularly interacts with marketing managers to receive information and updates about marketing staff progress and results.
• Travels to meet clients and attend conferences, trade shows, industry events, and seminars.

II. Exec. Admin. Secretary/ HR Executive/ Personal Assistant To CEO:
Protect Middle East L.L.C. (Sept 15, 2014 to June 30, 2019)
Sheikh Rashid Bin Saeed Street, Abu Dhabi, United Arab Emirates

My Responsibility as Exec. Admin. Secretary/ PA to CEO:

• Provide high level secretarial and administrative support to my five executive’s boss.
• Manage schedule, itineraries and organize travel arrangements.
• Liaise with senior management, clients, and external providers.
• Arrange and co-ordinate meetings, appointments, conference calls and functions.
• Screen, handle internal and external calls and redirect calls.
• Set up and maintained files and records for CEO office.
• Screened, reviewed incoming mail, organized email responses where required CEO OUTLOOK.
• Review incoming project inquiry mail, organized email responses where required and distribute accordingly to the tender/job on hand department.
• Encode Daily, All Incoming Project Enquiry received via official email of the company.
• Prepare all related supporting documents upon signing any kind of contracts.
• Preparing Injection Works Quotation as per manager’s advice.
• Processed expenses and generate expense reports for signing.
• Responsible to monitor corporate office supplies & pantry consumables.
• Responsible for vendor Pre-Qualification for future clients & updates of necessary documents to existing clients, PRIVATE, SEMI- GOVERNMENT, GOVERNMENT.
• Meal & Menu Preparation when requested.
• Other administration/ traditional PA side duties as required.


My Responsibility as Human Resource Executive:

• Prepare internal memo, company newsletter and coordinate internally.
• Preparing monthly LABOR Time Card for payroll, monitoring of daily attendance sheet of ongoing sites and manually encoding with the company OLIVE Payroll System-OLIVE SQL.

• Facilitating recruitment, reviewing resumes, shortlisting, conducting interviews and providing the necessary inputs during the hiring process.
• Company representative in negotiations with external agencies/external providers.
• Working with recruitment agencies to source for candidates for specific job positions local &
International.
• Communicating and explaining the organization's HR policies to employees/employment guidelines.
• Maintaining HR records, such as those related to compensation, health and medical insurance.
• Administration of all contractual labors (Outsource Labors).
• Recording, maintaining and monitoring attendance to ensure employee punctuality.
• conducting employee orientation and facilitating newcomers joining formalities.
• Maintaining and regularly updating master database (personal file, personal database, etc.)
of each employee.
• Preparing letters such as offer and confirmation.
• Coordinating with PRO department for legal documents of onboarding employees.
• Conducting exit interviews for employees and recording them accordingly.

III. FOH-Appointed Supervisor/ Host-Receptionist/Server -Seafood Expert:

Red Lobster Dubai Mall & Olive Garden Al-Wahda Mall
Kuwait Food Company (Americana) (Sept 02, 2012 to Sept 02, 2014)
Jamal Abdul Nasser Street, Al-Majaz 2, Sharjah, United Arab Emirates

My Responsibility as Front of the House Appointed Supervisor:
• To assist the F&B Executive in overseeing and ensuring daily smooth operations including large party reservation.
• To ensure the use of current Standard Operation procedures by all team members within the department.
• To be able to work within any section within the Food and Beverage department.
• To act as team leader within the Food and Beverage operation.
• To act as Duty Manager as required.
• To guide / train new service staff.
• To prepare floor plan / division of server station for the shift and turn-over of meal breaks.
• To check on staff attendance.
• To ensure neatness and cleanliness of work station including hygiene aspects.
• To ensure the standards of service are delivered.
• To attend to complaints, feedbacks and remedy situations.
• To ensure that all bar stocks are accounted for.
• To ensure sufficient stocks for daily use at outlets.
• To record daily sales report.
• To ensure daily cash and credit collections are in order.
• To delegate du ties to Shift Leaders.
• Any other du ties may be assigned to you from time to time by the Management.

My Responsibility as Front of the House Host-Receptionist:
• Ensuring VIP Service, ensuring guests feel Valued and Important through Personalized service.
• GREETING H OST, Greet and Connect with guests in the lobby, always smile and open door for guest as they arrive.
• COMMUNICAT ION HOS T, Seating the guests to standard by using the Rotation Sheet, Primary Wait List and Large Party Wait List.
• SEATING HOS T, Escorting guests to the assigned table.
• Attends on all guess inquire, always s mile and be friendly.
• Answering telephone call, greet to standard and give exact information what guest caller would like to know about.
• Complete all side du ties assigned at the end of the shift.
• Always keep lobby Fresh, Clean and Friendly.

IV. Entrepreneur/ Proprietress/ General Manager
(November 02, 2005 - April 12, 2010)
Paradise Seafood’s House, Santa-Rosa City Laguna 4026, Philippines

My Responsibility as Entrepreneur/Proprietress/Restaurant General Manager:
• Dynamic young g entrepreneur who utilizes creativity, leadership and teamwork to design and execute solutions that creates customer value. Effective communicator with ability to create marketing materials that convey value for both clients and establishment.
• Responsible for the renewal of all business clearance to secure legal operational Permit.
• Responsible for interviewing, hiring, scheduling, and management of all restaurant staff.
• Responsible for the business performance of the restaurant, analyze and plan restaurant sales levels and profitability.
• Responsible in planning and execution on all society events, arranging reservation for all occasions, dinners, luncheons, and receptions.
• Familiar to work in fast paced environments with the ability to think quickly and successfully handle difficult clients.
• Ensure that all employees adhere to the in -house rules and regulations.
• Maintain high standards of quality control, hygiene, and health and safety in the housekeeping.

V. Executive Personal Secretary CEO/ HR & Admin officer
(May 23, 2005 - September 30, 2009)
ESJ Precision Tooling’s, Old National Highway, Santa-Rosa City Laguna

My Responsibility as Executive Personal Secretary CEO:

• I provide secretarial duties to my boss. Perform m routine clerical and administrative functions and Coordinate specific projects as requested and implement office procedures to ensure that the department’s functions run smoothly and efficiently.
• Arrange and confirm business meetings of my boss and coordinate it with the concerned department or concerned company associate.
• Responsible representative in the absence of my boss to attend on all his scheduled meetings and conferences, take notes the minutes of the meeting and discuss it to him right away upon his availability.
• Greet visitors and callers, answer and screen the telephone calls for my boss, provide information to callers or transfer calls to my boss after screening the caller.
• Check company email which are address to my boss, print and hand it to him early in the morning as he arrives at the office and coordinates the flow of information both internally or with other organizations if necessary.
• Operates office equipment such as fax machines, copiers, electronic type writer and phone systems, and uses computers for my paper works and r elated task.
• File’s correspondences and other documentation appropriately for future history records can be track.
• Performs day to day task assigned anytime by my boss.

My Responsibility as HR & Admin Officer:

• In the absence of HR personnel, I also prepare no tice of disciplinary actions to employee who violated company rules and regulations based on our company manual, with equal judgments when providing sanction on any allege violations of employees.
• Participates with HR department in discussing benefits, salary distortions, and salary appraisal of the company employees.
• Assist in the development and implementation of GOALS, P OL ICIES, and procedures on all company departments where in relating to management, budget, accounting (Cashiering and Payroll).
• Assigned by my boss to monitor and audit the day to day cashier cash beginning and ending balance if tally with attach receipt of expenditures.
• Assigned by my boss to monitor and audit the withdraw cash for monthly payroll made by the accounting, if windrow cash tally the total amount of payroll.
• Assigned by my boss in his absence to give go signal via telephone conversation, to the bank personnel during their verification process before granting our company cashier in making any bank transactions specially withdrawals.