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Joy Mutua , admin customer service

Joy Mutua

admin customer service·eurodairy equipment ltd

Kenya

Diploma, Agricultural And Environmental Sciences

Work experience

Total years of experience: 3 years, 11 months

admin customer service

October 2025 - Present

eurodairy equipment ltd

Rongai, Kenya

October 2025 - Present

Company industry:
Dairy Production
Job role:
Customer Service and Call Center

dairy products maker

September 2025 - Present

kenran investment company

Rongai, Kenya

September 2025 - Present

Processing and selling fresh milk and dairy products (yoghurt, fermented milk) while maintaining hygiene and quality standards.
Managing customer sales, packaging, and basic record keeping.
Company industry:
Dairy Production
Job role:
Farming and Agriculture

printing production assistant

May 2024 - April 2025

Bible school on wheels - Teach every Nation

Kajiado, Kenya

May 2024 - April 2025

Operated printing equipment to produce educational materials and documents.
Performed binding, laminating, and finishing tasks to prepare printed materials.
Packaged and labeled parcels accurately for distribution.
Coordinated and dispatched parcels to various centers on schedule.
Maintained inventory of printing supplies and requested replenishment when needed.
Ensured quality control of all printed materials before dispatch.
Company industry:
Higher Education
Job role:
Logistics and Transportation

front of house manager

May 2021 - May 2023

Francis Family

Athi River, Kenya

May 2021 - May 2023

responsible for overseeing the daily operations of a household, ensuring smooth running of activities, supervision of staff, and maintaining high standards of organization, cleanliness, and efficiency.
Company industry:
Hospitality & Accomodation
Job role:
Management

Education

Kabete National polytechnic

February 2026

February 2026

Diploma, Agricultural And Environmental Sciences

Kenya

GPA (rating): Excellent

GPA (rating): Excellent

Passed with Mastery

Bible school on wheels - Teach every Nation

November 2024

November 2024

High school or equivalent, Christian Religious Studies

Kenya

GPA (rating): Very good

GPA (rating): Very good

Completed a structured Bible study and personal development program focused on spiritual growth, leadership, communication, forgiveness, and productivity. Successfully obtained certificates in Bible Survey, Finding Forgiveness, The Great Communicator, How to Double Yourself (Business & Personal Productivity), and What on Earth is God Doing in My Life. Developed strong communication and leadership skills through presentations and group discussions, and applied practical productivity and time management techniques to daily life. Also completed personal growth projects including a personal development plan, forgiveness exercises, and Bible study presentations, demonstrating improved self-management and emotional growth.

Skills

Printing

Expert

Customer Service Skills

Expert

Administration

Expert

Communications

Expert

Dairy

Expert

waiter

Intermediate

Retail

Intermediate

Logistics

Intermediate

Agronomy

Beginner

Dairy processing, milk handling, sales, customer service, record keeping, communication, teamwork.

Intermediate

Agriculture

Intermediate

Production

Intermediate

customer service

Intermediate

Customer Care

Intermediate

Sales

Intermediate

Organic Farming

Intermediate

Call

Intermediate

Call Center

Intermediate

Management

Beginner

Administration

Beginner

Teamwork

Intermediate

Water Treatment

Beginner

Business Development

Beginner

Housekeeping

Intermediate

Cleaning

Intermediate

Clean Rooms

Intermediate

Microsoft Excel

Beginner

Cashier

Intermediate

Cashiering

Intermediate

Hospitality

Intermediate

Housekeeping Operations and Management

Intermediate

Marketing

Beginner

Animal Nutrition

Beginner

Project Management

Beginner

Farms

Beginner

Cooking

Beginner

Dairy

Intermediate

Animal Health

Beginner

Poultry

Beginner

Safety

Intermediate

Risk Assessment

Intermediate

Waste

Intermediate

Environmental

Intermediate

Waste Management

Intermediate

Secretarial

Beginner

Preparation

Intermediate

Minutes

Beginner

Office Management

Beginner

Data Entry

Intermediate

Security

Intermediate

Customer Service Skills

Intermediate

Hardwork

Intermediate

Office Work

Intermediate

Hotels

Beginner

Food Service

Intermediate

Front Office

Beginner

Teaching Skills

Intermediate

Teaching

Intermediate

Education

Intermediate

Computer Skills

Intermediate

Languages

English

Intermediate

Training and Certifications

Certifications
Bible school on wheels-certificate of achievement
Bible school on wheels
Nov 2024

Hobbies and interests

singing

certificate of participation in cultural music festivals