DATA ANALYST/ BUSINESS ANALYST
Qatar Airways
Total years of experience :10 years, 2 Months
• SKILLS: Business Intelligence, Data Analysis and Interpretation, Data Cleansing and Preprocessing, Trend Analysis, Power BI Visualization Tool, Advanced Excel (Pivot tables, VLOOKUP),
• PROJECTS: Customer Profiling, Spend Analysis, Promotion Impact Analytics, Data Cleansing, Predictive Inventory
• AWARD: Received Special Recognition Award from Senior Vice President for my dedication and excellent skills
• Operational Efficiency Analysis: - Provided actionable business insights to Senior Leadership Team that influences an improved operational efficiency, competitive advantage, increased revenues and reduced cost.
• Data Analysis, Reports & Visualization - Responsible for conducting quantitative and qualitative business performance analysis from large datasets to identify key trends and patterns through visually engaging dashboards and reports contributing to the optimization of purchasing, inventory, sales & marketing strategies whilst increasing customer retention
• Customer Segmentation Analysis: Utilizing demographic, behavioral, and transactional data to segment customers This analysis helps in personalizing marketing messages, improving customer targeting, and enhancing overall customer experience.