Concierge
Emrill Services LLC
Total years of experience :13 years, 7 Months
Maintaining of residents’ records /Maintaining a daily inventory of new arrival items and parcels
Making bookings for the residents to use the amenities like the party room/ function room.
Complying with healthy and safety of the company policies and procedures
Giving access to residents and opening doors for them.
Making sure that guests and delivery people sign in the reception log book
Maintain good relations with customers (residents) and report back positive or negative feedback to my superiors.
Writing and typesetting official letters, Assessment reports, Minutes, Memos, Monthly reports and accountabilities for Office Imprest
Sending and replying emails
Making appointments and reservations for my bosses
Photocopying office documents
Scanning, Binding and sealing of documents
COMPANY: Kitty' Fashion Store
POSITION: Customer Care and Sales
DURATION: April 2007 - December 2009
Duties/Responsibilities
• Ensuring that deliveries held for collection by clients in the Boutique are recorded and updates given to the imports department
• Receiving phone calls and transferring them to my boss
• Receiving clients and attending to them.
• Handling cash transactions and Bank Payments on behalf of the Boss.
• Calling our clients to update them on latest services and offers.
• Giving rates to customers and keeping a data base of cash customers.
• Selling the company's products to clients.
• Stock taking.
2007 -2008 Kampala Institute of Computing Certificate in Office applications and Internet
2005- 2006 Kololo Senior Secondary School Uganda Advanced Cert. of Education
2001-2004 Kitante Hill School Uganda Certificate of Education