E Commerce Supervisor
technogym
Total years of experience :9 years, 5 Months
1- Develop Innovative Sales Opportunities by finding new ways to build and grow online sales
2- Acknowledge and create all products benefits and description.
3-Monitoring and maximising customer lifetime value strategies ensuring maximum profitability by managing the
Tele Sale Departments
4- Overseeing direct communication with customers through a chosen CRM system (Sales Force) and resolving
customer complaints quickly.
5- Knowing your competition and strategizing accordingly.
6- Communicate with Italy to achieve company Goals
7- Closing Deals with potential customers
- Managing the eCommerce department of a company with a significant online presence.
- Responsible for determining the format and features of the website in order to maximize clarity and ease of navigation for customers.
- Create and manage product descriptions for online marketplace platforms
- Managing Online sales and developing a positive client relationship by providing customer support.
- Create Sales Reports.
- Develop and motivate staff to deliver company goals
• Work with clients to create a social media strategy that collaborates with marketing, PR and advertising campaigns, research top influencers, competitors, and trends in clients’ industries.
• Create timely and engaging content optimized for platform used and intended audience.
• Stay current with social media trends and tools
• Analyze and report social media actions on a monthly basis for successes and new opportunities.
• Continue to refine and define our social marketing process
• Work with teams to create a solid branding message that’s reflected across Atomic marketing materials, social media content and shared by employees.
• Social media advertising campaigns through (Facebook, Instagram, Snapchat)
Marketing coordinator & Translator
• Data entry
• Communication creative skills & follow up with designers and suppliers
• Coordinate & supervise Event Management
• Mystery shopper.
• Reporting (Excel, Power Point, …)
• Translation and communicate with France.
• Translate new product range, training note and new
Marketing and Media Manager
Yves Rocher, AlBatool Company, Jeddah
• Manage Social media accounts
• Create yearly and monthly plans
• Writing content for all of the posts, engage & reply.
• Manage and control the public relation activities to achieve the company’s targets, mission and vision.
• Stock orders, movements & launches, coordinate and study the orders with Supply chain dep. Then identify the launch date based on the season and customers’ needs.
• Build up Customer Relationship Management (CRM), customer care and get customer satisfaction.
everything that connect with marketing, social media, calling people, sending emails, do a presentation to companies and put a marketing plans
• Customer awareness through Social Media
• Creating loyal customers
• Increase market Size by visiting companies and making deals like DCNS & Themar Al Jazira
• Academic consultancies to various students
• Prepare presentations for potential students in many events
• Within three months I have increased the company’s income by closing deals of 20, 000SR and 60, 000SR total 260, 000SR
• Assist my manager in the office work
• Organize training courses and events inside and outside the university
• Worked as an advisor and mentor for freshmen students
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