YULIYA KUPTSOVA, Al Maha Sales Agent

YULIYA KUPTSOVA

Al Maha Sales Agent

Qatar Airways

Location
Qatar - Doha
Education
Master's degree, Translation and Interpretation
Experience
14 years, 5 Months

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Work Experience

Total years of experience :14 years, 5 Months

Al Maha Sales Agent at Qatar Airways
  • Qatar - Doha
  • My current job since June 2014

• Assisting customers (revenue customers, refugees, VIP, VVIP) through travel formalities making their journey effortless and seamless
• Preparing customer information sheet;
• Profiling customers;
• Making corporate an walk-in service bookings;
• Preparation of daily sales reports;
• Liasing with other departments in order to meet customers' needs in the best possible manner.

Personal Assistant at METINVEST HOLDING, LLC
  • Ukraine
  • June 2011 to June 2014

• Daily assistance and full administrative support to Senior Manager;
• Making appointments and travel and accommodation arrangements for staff;
• Contract management;
• Liaising with other company authorities;
• Interpreting and translating;
• Writing reporting and making presentations;
• Handling incoming communications;
• Answering and screening telephone calls or face to face enquiries;
• Providing administrative support to expatriates during audit projects.

Freelance translator at THEMIS project
  • Ukraine
  • June 2011 to January 2012

• Preparing English transcripts within the research THEMIS project coordinated by the Institute of Sociology and supervised by the International Migration Institute, University of Oxford (UK)

Personal Assistant at DTEK, LLC
  • Ukraine
  • January 2011 to May 2011

• Daily assistance and full administrative support to Top Manager;
• Organization of business trips, meetings and negotiations, Board of Directors;
• Planning and scheduling Manager's business day.

Office Manager at Grata Consulting
  • Ukraine
  • September 2009 to September 2010

• Translation of financial and economic documentation, appraisals (real estate, equipmaent, businesses);
• Planning and monitoring daily staff schedules;
• Managing and overseing administrative functions to ensure all paperwork was processed efficiently and in a timely manner.

Education

Master's degree, Translation and Interpretation
  • at Gorlovka State Pedagogical Institute of Foreign Languages
  • June 2010

Translator Faculty Program

Specialties & Skills

Microsoft Office
Design Thinking
Administration
Translation Services
Adobe Photoshop
TRANSLATOR

Languages

English
Expert
German
Beginner
Russian
Expert
Ukrainian
Expert