Julien Lahoud, Restaurant Manager

Julien Lahoud

Restaurant Manager

Bonne maniere

Location
Lebanon
Education
Bachelor's degree, hotel management
Experience
2 years, 0 Months

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Work Experience

Total years of experience :2 years, 0 Months

Restaurant Manager at Bonne maniere
  • Qatar - Doha
  • May 2011 to April 2013

Implement company Standard Operating Procedures and ensure that quality and consistency are attained
- Supervise employees and ensure health and safety regulations are implemented
- Check stock levels and order supplies through purchasing department and control all received goods
- Responsible for identifying and following up on maintenance issues related to the restaurant.
- Monitor daily sales report and compare revenue and expenses to forecasted budget
- Establish restaurant budget in coordination with Operation Manager
Prepare weekly schedule and monitor the daily presence, absence, sickness and leaves of all restaurant employees and provide the HR department with monthly attendance sheet.
- Hold regular performance appraisals and evaluation with the staff.
- Identify areas of improvement and training needs of the staff.
- Build customer loyalty and retain customers through consistently exceeding their expectations.
- Make sure proper guest satisfaction control systems are implemented

Education

Bachelor's degree, hotel management
  • at AUL
  • February 2011

Specialties & Skills

Guest Satisfaction
Communications
Team Player
Training
Team Leadership
team player

Languages

English
Expert

Training and Certifications

Management Training (Training)
Training Institute:
Harem-france
Date Attended:
April 2011

Hobbies

  • Fishing , football