SALESMAN
CARREFOUR HYPERMARKET
مجموع سنوات الخبرة :16 years, 4 أشهر
✓ Playing a vital role in promotional campaigns by delivering the highest standards of customer service, helping customer's to discover the range of products that we have to offer and responding to every customer's needs and request.
DUTIES & RESPONSIBILITIES
*Providing a friendly and helpful service to customers.
To make the customer feel comfortable by initiating a conversation that allows him/her to express the reasons for his/her visit to the store.
*Giving technical advice to costumer regarding for new models of mobile phones.
*Answering customer questions regarding to mobile phones.
*To use this contact to help the customer identify the product that he/she is seeking by taking the time to discover his/her basic needs or desires.
*To thank the customer for his/her visit in a natural and sincere manner.
*Implementing proper display planogram.
*Sell overstock/distressed merchandise. *Highlights new promo items & new models.
*Demonstrating good product knowledge to customers.
*Daily stock replenishment.
*Resolving dispute and customer complaint. *Responsible for receiving stock from suppliers.
*Supporting the store team and manager to increase revenue streams and profit targets;
*Responsible for maintaining the proper placement of the merchandise in the stock room(considered items are all fragile)
*Communicate with sales supervisor/manager regarding sales issue and objectives.
*Implementing standard operating procedure.
*Ensuring all areas of the store remains tidy at all time. *Making sales invoices to the customer.
*Responsible for weekly and quarterly inventory.
*selling products to the potential customer such as public/private offices, industrial companies, hospitals, household and business sector.
*Demonstration of product knowledge ( explain to the customer the key features).
*Explained to customer the different kinds of contract, policies and options.
*Handling customer queries, complaint and feed back.
*trouble shoot the basic technical problem of the products.
*Build harmonious relation to the customers.