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Juma Buti Mubarak Al Mutawa, Senior Specialist

Juma Buti Mubarak Al Mutawa

Senior Specialist ·Office of the Commissioner General of Infrastructure, Urban Planning & Well-being Pillar

United Arab Emirates

Master's degree, Organizational Excellence

Work experience

Total years of experience: 18 years, 6 months

Senior Specialist

January 2020 - Present

Office of the Commissioner General of Infrastructure, Urban Planning & Well-being Pillar

Dubai, United Arab Emirates

January 2020 - Present

Accomplishments:
• Served as a key member of the Supervisory Councils and nominated as a coordinator of the Higher Committee of Dubai Urban Planning 2040 Project.
• Provided full administrative support, including translation, office administration and effective technical documentation functions.

Key Responsibilities:
• Leading the emirate’s social and economic transformation, overseeing economic development and quality of life for the city’s citizens, residents and visitors.
• Supporting the infrastructure, urban planning and wellbeing pillar in the development of strategy and organizational capability for improving life for future generations.
• Compiling and maintaining all technical documents including workflow charts procedures, manuals and analytics of technical reports.
• Directing, managing and coordinating an efficient, productive, and organized organizational structure; an administrative and operational platform for promoting the people’s wellbeing and happiness initiatives.

Company industry:
Motor Vehicle Passenger Transport
Job role:
Management

Senior Specialist

January 2008 - December 2019

Roads and Transport Authority

Dubai, United Arab Emirates

January 2008 - December 2019

Joined the organization as Senior Administrator and ascended several ranks in the corporate hierarchy through - both vertical and horizontal promotions and currently handling position as Senior Specialist

Designation Chronology:
• 2016 - 2019: Senior Specialist
• 2015 - 2016: Chief Analyst
• 2011 -2015: Chief Officer
• 2009 - 2011: Senior Officer
• 2008 - 2009: Senior Administrator

Key Areas of Expertise:
Administrative Excellence:
• Overseeing the smooth running of the busy office Executive Office of the RTA; adeptly handling chairman’s internal and external meetings., preparing reports, summaries and presentations.
• Planning and directing office systems and developing an operating environment that promotes seamless coordination of cross-disciplined teams to high standards and serving as a visible role model of leadership, managerial excellence, and integrity.
• Playing a crucial role in convening the meeting of Chairman’s key committees including Leadership team, Higher Committee of Strategic Planning, and Higher Committee of Smart City as well as Higher Committee of Excellent Government Performance.
• Establishing and implementing results-focused office operating procedures work procedures and management systems
• Fostering effective communication between the Chairman of the Board and Executive Director’s Office, internal departments and senior management
• Drafting chairman’s speeches in Arabic for internal and external events and preparing technical reports and summaries for the chairman’s review and action.
• Scheduling and illustrating the agenda of meetings to streamline the discussion, compiling and preparing the minutes of such meetings and get it duly signed by participating members.

Quality Management & Quality Assessor:
• Diversified experience as Internal Quality Assessor - spearheading major initiatives for Dubai Government Excellence Program Award, quality management, process evaluation and establishing the innovation strategy.
• Delivering strategic improvements linked to business objectives, in liaison with executive-level business leaders and enabling the organization for participation in Award for Scientific Research.
• Building excellence culture in RTA and developing processes that match the Dubai Government Excellence Program criteria. (Certified by Executive Council of Dubai).
• Providing ownership and leadership to continuously improve the processes associated with the quality standards and preparing documentation for Dubai Government Excellence Program Award.

Office Administration:
• Organizing and controlling the office functions and resources such as administrative systems and office personnel.
• Serving as a social diplomat; coordinating event planning, fixing appointments with internal and external parties in addition to assisting implementing projects towards achieving goals and missions of RTA.
• Effectively translating docs from Arabic to English & vice-versa; efficiently repeating the original message accurately and completely in another language without adding, omitting or changing key information or intended meaning.

Membership Held:
• Holding position and serving as a key member of several committees including
1) Member of Dubai Future Council of Transportation
2) Roads and Transport Authority Award Self-Assessment Team’s member
3) Project manager of Innovation week event
4) Member of innovation team.
5) Member of Crisis Management Team
6) Project manager of research and development program.
7) Member of research and development team.

PREVIOUS ASSIGNMENTS:
2003 - 2007: Administrative Assistant, Educational Media Department, Ministry of Education - Dubai
Selected Accomplishment:
• Vital in designing and updating the official website of the Ministry; presenting graphic designs of "Afaq Tarbawiah" Magazine and relevant publications of the Educational Media Department.

Company industry:
Public Administration
Job role:
Management

Education

Hamdan Bin Mohammed Smart University

December 2018

December 2018

Master's degree, Organizational Excellence

United Arab Emirates

GPA (point): 3.67 out of 4

GPA (point): 3.67 out of 4

Master of Science in Organizational Excellence, Hamdan Bin Mohammed Smart University – Dubai (2016- 2018)/GPA: 3.67

Hamdan Bin Mohammed Smart University

August 2014

August 2014

Bachelor's degree, Business and Quality Management

United Arab Emirates

GPA (point): 3.27 out of 4

GPA (point): 3.27 out of 4

Bachelor of Business and Quality Management, Hamdan Bin Mohammed Smart University - Dubai, UAE (2008 – 2014)/ GPA: 3.27

Skills

Office Management
Expert
Office Management
Expert
Quality Management
Expert
Quality Management
Expert
Writing
Expert
Writing
Expert
Graphic Creation
Expert
Graphic Creation
Expert
Presentation Building
Expert
Presentation Building
Expert
Executive Office Management
Expert
Executive Office Management
Expert
Time Management
Expert
Time Management
Expert
MS Office
Expert
MS Office
Expert
Problem Solving Skills
Expert
Problem Solving Skills
Expert
Data analysis
Expert
Data analysis
Expert
Adaptive Team Player
Expert
Adaptive Team Player
Expert
Problem Solver
Expert
Problem Solver
Expert
Process Innovation & Improvement
Expert
Process Innovation & Improvement
Expert
Adobe Illustrator
Expert
Adobe Illustrator
Expert
Quality Management
Expert
Quality Management
Expert
Work under Pressure
Expert
Work under Pressure
Expert
Inter/ Intra Department Liaison
Expert
Inter/ Intra Department Liaison
Expert
Procurement of Supplies
Expert
Procurement of Supplies
Expert
Organizational Leadership & Development
Expert
Organizational Leadership & Development
Expert
Reports/Documentation Preparation
Expert
Reports/Documentation Preparation
Expert
Administration/ Office Management Excellence
Expert
Administration/ Office Management Excellence
Expert
Adobe Photoshop
Expert
Adobe Photoshop
Expert
Policies & Procedures Manuals Development
Expert
Policies & Procedures Manuals Development
Expert
Excellent Knowledge of Computer
Expert
Excellent Knowledge of Computer
Expert
Multi-tasker
Expert
Multi-tasker
Expert
Communication Skills
Expert
Communication Skills
Expert
Office Management
Expert
Office Management
Expert
Writing
Expert
Writing
Expert
Graphic Creation
Expert
Graphic Creation
Expert
Presentation Building
Expert
Presentation Building
Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Training
Internal Assessor Cerftification
Dubai Government Excellence Program
Oct 2010
Innovation Management
Innovation 360
Jun 2012
Graphic Design Principles
Unlimited Technology Training Center
Sep 2005
Preparation course for PMP certificate
Roads and Transport Authority
Oct 2012
Trade Benchmarking Methodology
Center of Organizational Excellence Research
Apr 2015
Scientific Research Methodologies
American University of Sharjah
Feb 2015

Hobbies and interests

Reading books
Drawing