Project & Operations Manager
Complete Chain
Total years of experience :11 years, 1 Months
* Provide inspired leadership for the organization.
* Make important policy, planning, and strategy decisions.
* Develop, implement and review operational policies and procedures.
* Help promote a company culture that encourages top performance and high morale.
* Oversee budgeting, reporting, planning, and auditing.
* Identify and address problems and opportunities for the company.
* Build alliances and partnerships with other organizations.
* Support worker communication with the management team.
• Coordinated client requests (RFP) for shipping delivery of imported or exported goods/cargo. (Shipping coordinator)
• Negotiated pricing and shipping rates from multiple international shipping lines (Ocean freight, Air freight and land freight)
• Provided status updates to clients on shipments and deliveries throughout the process.
• Responsible for communicating with shipping companies from the Middle East and prepared proposals to send to prospects.
• Communicate with clients on a daily basis and provide the status of their shipment.
• Answer any questions clients have through email, phone and social media.