Admin Staff Assistant
United Nations - World food Programme
Total years of experience :19 years, 2 Months
Receive, screen and log correspondence then forward to the appropriate officer/unit
• Maintain a log in system and follow up to ensure that action is taken within the established deadline
• Maintain the manager’s calendar and schedule appointments, brief the manager on matters to be considered prior to scheduled meetings;
• Maintain and update the office’s filing and reference system including confidential files, performance evaluation reports.
• Identify and extract information from various sources and prepare briefing notes for inclusion in correspondence and reports
• Provide procedural advice to staff on office methods and procedures, and on the use of various computer programs and other office equipment to improve the quality and efficiency of their work;
Where I assisted my boss and the managers in many tasks such as:
• Taking MOM
• Research on the internet
• Translating articles
• Taking care of all flight booking, hotels reservation and meetings’ arrangements
etc.
I was in charge of generating the final help files of various tools the company makes and also the PDF and HTML versions of those help files. I went to USA for two months to work on “hands on” an End User application. Using a variety of tools: Microsoft Word, RoboHelp, RoboHelp HTML and Adobe Frame Maker.