Cashier
STALCO
مجموع سنوات الخبرة :12 years, 8 أشهر
Roles & Responsibilities
The position is reporting to HOD and undertaking key responsibilities listed below for the company:
Job Description: Advisor
1. Entering data regarding funds, grants, expenses, bills and other transactions in a timely Manner
2. Preparing financial statements on either a regular schedule or when required.
3. Serves as liaison to District departments and granting agencies to provide and receive continuous information on regulations.
4. Balancing accounts on a weekly or monthly basis.
5. Reporting directly to the Head of department.
6. Managing reconciliation Receivable and Payable.
Roles & Responsibilities
It is a project manager role reporting to the Head Operations and undertaking key responsibilities listed below for the company:
Job Description: Client service manager
1. To handle the Clients request with regards to the requirements and concerns.
2. Coordinating between the sales team and the clients about the new sales opportunities.
3. To advice & explain how the additional services help them solve their issues if any.
4. To identify & understand which of the additional service will meet the client requirement.
5. Providing an end to end after sales service to the clients.
Roles & Responsibilities
The position is reporting to Manager and undertaking key responsibilities listed below for the company:
Job Description: Customer Excellence Coach (Team Coach)
1. To handle the entire customer query with regards to their mobile service.
2. To identify & understand what Mobile plan can suit the customers need.
3. Upselling & negotiation of additional services required the customer if any.
4. To maintain contact logs, create observation, recommendation, analysis & key highlight.
5. To advice & explain how the change in plan will help them solve their billing issue if any.
6. To track the competition & prepare counter strategies along with my direct Manager and head of operations through Secondary data.
7. Systematic handling of technical queries & issue.
I have completed my Graduation from University of Mumbai in 2010.