Total Years of Experience: 13 Years, 4 Months
June 2010
To May 2012
Asst. Manager - Operations
at AEGIS Limited
Location :
India - Kolkata
2 years experience as an Asst. Manager Operations with a leading Multi-National company in India supporting customers for a major telecom company.
Experience in handling large groups of people more than 200 employees. Mentoring, training, motivating and developing leadership skills to enhance productivity and provide good quality of service.
8 years experience in team management, quality of service and enhancing performance to achieve set targets.
Experience in handling large groups of people more than 200 employees. Mentoring, training, motivating and developing leadership skills to enhance productivity and provide good quality of service.
8 years experience in team management, quality of service and enhancing performance to achieve set targets.
July 2007
To January 2009
Team Leader
at Satyam BPO
Location :
Other
November 2005
To June 2007
Quality Analyst
at Satyam BPO
Location :
Other
July 2004
To October 2005
Sr. Technical Support Associate
at Satyam BPO
Location :
Other
October 2003
To July 2004
Sr. Help Desk Engineer
at Sutherland Technologies Ltd.
Location :
Other
July 2002
To October 2003
System Analyst
at SONET - Dept. of Technical Education, AP
Location :
Other
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