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Junaidullah Baig, Asst. Manager - Operations

Junaidullah Baig

Asst. Manager - Operations

AEGIS Limited

Lieu
Arabie Saoudite - Jeddah
Éducation
Master, Computer Science
Expérience
8 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 7 Mois

Asst. Manager - Operations à AEGIS Limited
  • Inde - Kolkata
  • juin 2010 à mai 2012

2 years experience as an Asst. Manager Operations with a leading Multi-National company in India supporting customers for a major telecom company.

Experience in handling large groups of people more than 200 employees. Mentoring, training, motivating and developing leadership skills to enhance productivity and provide good quality of service.

8 years experience in team management, quality of service and enhancing performance to achieve set targets.

Team Leader à Satyam BPO
  • Autre
  • juillet 2007 à janvier 2009
Quality Analyst à Satyam BPO
  • Autre
  • novembre 2005 à juin 2007
Sr. Technical Support Associate à Satyam BPO
  • Autre
  • juillet 2004 à octobre 2005
Sr. Help Desk Engineer à Sutherland Technologies Ltd.
  • Autre
  • octobre 2003 à juillet 2004
System Analyst à SONET - Dept. of Technical Education, AP
  • Autre
  • juillet 2002 à octobre 2003

Éducation

Master, Computer Science
  • à Malnad College of Engineering - Mysore University
  • avril 2001

Successfully completed a 3 year full time post graduate course in Computer Applications with First Class marks from a reputed Engineering College in India.

Baccalauréat, Computer Science
  • à Osmania University
  • avril 1996

Specialties & Skills

Team Leadership
+Endorse 1
Performance Management
+Endorse 1
People Management
+Endorse 1
Customer Service Management
+Endorse 1
Communication Skills
+Endorse 1
Advance Excel
+Endorse 0
Customer Service
+Endorse 0
Excellent communication skills - Oral & Written
+Endorse 0
Interpersonal Skills
+Endorse 0
Computer Applications - MS Office (Powerpoint, Access etc)
+Endorse 0

Langues

Anglais
Expert
Arabe
Débutant

Formation et Diplômes

Higher Diploma in Software Engineering (Formation)
Institut de formation:
APTECH
Date de la formation:
June 1996
Durée:
17520 heures
Team Management (Formation)
Institut de formation:
Satyam BPO
Date de la formation:
September 2007
Durée:
8 heures
Leadership Training (Formation)
Institut de formation:
Aegis Ltd.
Date de la formation:
December 2011
Durée:
8 heures
Six Sigma (Formation)
Institut de formation:
Aegis Ltd.
Date de la formation:
August 2011
Durée:
8 heures
Advanced Excel (Formation)
Institut de formation:
Aegis Ltd.
Date de la formation:
December 2011
Durée:
8 heures
Time Management (Formation)
Institut de formation:
Satyam BPO
Date de la formation:
October 2005
Durée:
2 heures

Loisirs

  • Hollywood Movies
    That's my favorite way to spend time with family. I watch Ice Age series, Madagascar, Incredible, and animation movies with kids. James Bond series and thrillers with my wife.
  • Rock Music
    I am a freak for Rock Music. Some of my favorite bands are GnR, Nirvana, Pink Floyd, Scorpions, Doors, Deep Purple & Metallica.
  • Playing Games on X-Box
    Completed Call of Duty series, Assassin Creed, Special Ops, Army of Two and many more.
  • Watching News
    Love to watch news on TV. That is the only thing I watch on TV. Al Jazeera, Arab News & Deccan Chronicle are some of the channels I watch and National Geographic.