Cluster IT Manager
Bay La Sun Hotel & Marina and Views Hotel, By Emaar-KAEC
Total years of experience :14 years, 7 Months
Manage and maintain the Windows server 2008 R2, Windows server 2012 & Windows server 2016.
Fotinet firewall configuration and Management.
Configured HPE Simplivity server.
Managing VMware Esxi 6.6
Configure and maintain all HP & 3 com switches and H3C Firewall.
Manage and maintain HSIA server for guest internet access.
Troubleshoot Micros Simphony issues and recommend strategies to mitigate future occurrences.
Troubleshooting card door access system issues and recommend strategies to prevent future occurrences.
Configure & Troubleshoot MITEL VOIP phones and propose new strategies to keep noise disruptions to a minimum.
Troubleshoot wireless connection issues and recommend strategies to keep network strong and set backup plans in case of breakdowns.
Configure & Troubleshoot TRIPLEPLAY IPTV system.
Active Directory Management and ensure the directory is fully functional.
Handle and maintain all Security Camera Systems and CCTV technology.
Back office System Maintenance: Opera, Micros, Sun System, MC and Paytrax
Maintain and store all relevant records of software licenses and ensure all up to date.
Maintaining Ruckus Access point Zone Director and VPN.
Prepares and/or helps in the preparation of user’s operational manuals including check lists and procedures to be followed by the users.
Coordinates installation of new hardware, peripherals and software with the Corporate Director of IT.
Assists the Financial Controller in all EDP matters.
Plans and sets targets for EDP matters.
Establishes clear EDP procedures for each user group.
Coordinates technical guidance to users.
Assists in the development of EDP modifications and updates including the implementation thereof.
Prepares and/or helps in the preparation of user’s operational manuals including check lists and procedures to be followed by the users.
Controls, reviews and evaluates continuously the existing configuration.
Monitors and controls the relation between the property and the computer companies with regards to maintenance contracts and purchase of supplies.
Follows courses in order to constantly update his know-how for the systems in use in the property.
Reviews requests for new applications in cooperation with the Corporate Director of IT.
Coordinates installation of new hardware, peripherals and software with the Corporate Director of IT.
Carries out duties that may from time to time be assigned to him.
OCT 2011 - AUG 2012
IT Network Engineer
I had been working in Modern Telecom - Jeddah as an IT Network Engineer. I had a variety of professional assignments involving the design, maintenance and implementation of networking project.
OCT 2009 - SEP 2011 2011
Network Engineer
I had been working with Guardian Electronics Cochin India as an Network Engineer Since October 2009 till September 2010
MAR 2009 - JAN 2010 2011
Junior Systems Administrator
2006 Bachelor of Science University of Calicut
2005 Post graduate Diploma in Computer Science Ace Computer College Kerala
2005 Computer Teachers Training Course (CTTC) Ace Computer College Kerala
HSSE (Higher Secondary School Education) HSSE (Secondary School Education, Matriculation Examination) 2004 Kerala Government Board Examination