Documentation Officer
The New APEC Development Corporation
Total years of experience :10 years, 8 Months
• Train employees, create and implement business strategies & delegates tasks to the team members.
• Prepare operational PowerPoint presentation, charts/graphs, spreadsheets, and reports.
• Perform quality controls and monitor production KPIs.
• Monitor accuracy, completeness, and timeliness of all critical business system transaction.
• Responsible for achieving sales receivables and collection target per month.
Feb 2020 - Jan 2022 Senior Supervisor, Administrative & Liaison Department
• Attend outdoor meetings, conferences, open days, and other events, even beyond regular working hours.
• Conduct market research to understand trends, competition, and the needs of the target audience, adapting strategies accordingly.
• Regularly review and update operating procedures and collaborate with cross-functional teams to drive smooth business operations and growth.
Jan 2019 - Jan 2020 Supervisor, Administrative & Liaison Department
• Monitors and manages staffs and provides suitable advice in handling concerns and resolving issues.
• Supervise the team, observe process, and recommends new procedure that will help the department efficient and effective.
• Serves as a point of contact for employee inquiries and provide support on HR-related matters.
• Coordinates training sessions and workshops for employees.
Jan 2017 - Dec 2018 Team Leader, Sales & Administrative Department
• Prepares monthly accomplishment report including monitoring of accounts and projected booking for Bank and Pag Ibig Financing.
• Led staffing, training, and performance evaluations to achieve quota.
• Find ways to increase quality of customer service requirement and skills.
• Type and proofread formal letters, interoffice correspondence, and miscellaneous documents;
Compose correspondence and responses to inquiries independently.
Aug 2016 - Dec 2017 Senior Staff, Human Resource Department
• Manage recruitment and selection process, including sourcing of candidates, conduct interviews and evaluating candidates.
• Develop and implement HR strategies and initiatives aligned with business objectives.
• Compile and prepare various reports relating to employees as and when required.
• Ensure employee queries are addressed in a timely and professional manner.
• Maintains company policies and implements counseling or disciplinary actions if needed.
Jan 2014 - July 2016 Senior Marketing Executive, Marketing Department
• Create comprehensive marketing strategies to increase sales, enhance brand visibility, and achieve organizational targets.
• Stay updated on industry trends and best practices to drive innovation and competitiveness.
• Plan and execute events to attract potential clients.
• Provide Information by collecting, analyzing, and summarizing data and trends.
• Headed in organizing company events, meetings, and training sessions.
July 2013 - Dec 2014 Staff, Administrative Department
• Handle and prioritize all outgoing or incoming correspondence
(e-mail, letters, and calls).
• Maintaining databases and records and handling confidential information with discretion.
• Manage all customer communications, interactions, transactions, and
• Create and maintain an efficient filing system.
Good grades with thesis.