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Junaid Mustafa, claims customer service representative claims csr

Junaid Mustafa

claims customer service representative claims csr·Shiva computers

Pakistan

High school or equivalent, arts

Work experience

Total years of experience: 4 years, 2 months

claims customer service representative claims csr

January 2022 - February 2026

Shiva computers

Dubai, United Arab Emirates

January 2022 - February 2026

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Customer Service and Call Center

Sales Executive

January 2025 - January 2026

Shiva computers

Dubai, United Arab Emirates

January 2025 - January 2026

«Achieved monthly sles targets and contributed to revenue growth
«identified new busines opportunities and but trong client eatonships.
+ Promoted and sold company productsservice to existing
and potential customers
+ Prepared sales reports and updated management on performance.
+ Negotiated deals and closed sles effectively.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Sales

Customer Service Representative

January 2024 - January 2025

Shiva computers

Dubai, United Arab Emirates

January 2024 - January 2025

«Provided excellent customer support via phone, email and in person.
«Answered customer inquiries and provided accurate information
about products and services.
+ Handled customer complaints and resolved issues professionally.
«Processed orders and maintained customer records
« Ensured
high level of customer satistaction and retention.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Customer Service and Call Center

Accounts Executive

January 2022 - January 2024

Shiva computers

Dubai, United Arab Emirates

January 2022 - January 2024

+ Maintained and managed general ledger accounts and day financial
+ Mansged accounts payable & receivable, vendor payments and
customer collections.
+ Prepared monthly and annual financial statements including
PEL balance sheets and cash flow reports.
+ Reconcied bank statements and ensured accuracy of financial records.
+ Maintained proper documentation
and fing of accounts.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Accounting and Auditing

Education

Alama iqbal Open Universty

March 2026

March 2026

High school or equivalent, arts

Pakistan

Allama Iqbal Open University

September 2025

September 2025

Bachelor's degree, Art

Pakistan

BISE Hyderabad

March 2020

March 2020

High school or equivalent, medical

Pakistan

Skills

Typing Skills
Expert
Typing Skills
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Accounting
Intermediate
Accounting
Intermediate
Data Entry
Expert
Data Entry
Expert
Data Input
Expert
Data Input
Expert
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
ACCOUNTS RECEIVABLE
Intermediate
ACCOUNTS RECEIVABLE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LEDGERS ACCOUNTING
Intermediate
LEDGERS ACCOUNTING
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
Administration
Intermediate
Administration
Intermediate
Customer Care
Expert
Customer Care
Expert
Call Center
Expert
Call Center
Expert
Management
Expert
Management
Expert

Languages

English

Expert

Urdu

Native Speaker

Training and Certifications

Certifications
customer service professional
ibex
Feb 2026
Show credentials

Hobbies and interests

cricket