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Junoriao Fernandes, Assistant Sales

Junoriao Fernandes

Assistant Sales·Inter Equipment Co. LTD

United Arab Emirates

Bachelor's degree, Mechanical Engineering

Work experience

Total years of experience: 17 years, 6 months

Assistant Sales

September 2017 - Present

Inter Equipment Co. LTD

United Arab Emirates

September 2017 - Present

Inter Equipment is one of the largest industrial distributors across the emerging markets. With a rich 27+ year legacy in distribution, having evolved into six independent yet integrated business units (PVF, MRO PWR, MHE, PMV and ENG). These specialized business units deliver incredible depth & breadth of Products & Solutions with one shared vision to be No.1 Oilfield, Industrial & Construction Equipment Distributor in the emerging markets we serve.

Job Profile

• Handling inhouse enquiries for Generators and Material handling equipments.
• Cold calls to existing customers to get feedback and to know if any requirements for their upcoming projects, also cold calls for new business development.
• Arrange meetings with the concerned personnel in charge of procurement to check requirements and enhance customer service experience. Walk in Visits to logistics companies to check if any requirements for material handling equipments.
• Presenting quotes as per the requirements from customer based on market value to win orders.
• Coordinating with customer and our logistics team for delivery of equipment.
• Performing comprehensive market research on our selling products to be more competitive.
• In connection with our accounts team, follow up with customers for payments.
• Sending introductory email to prospect customers.

Company industry:
Oil & Gas
Job role:
Sales

Sales / Procurement Executive

June 2012 - September 2017

Seven Seas Ship Chandlers

Dubai, United Arab Emirates

June 2012 - September 2017

Proper handling of incoming technical enquiries from prime shipping companies, ship owners, ship managers and directly from vessels and enhancing communications.
• Strategically framing and presenting quotes/tenders as per the requirement of vessel on the basis of minimum selling price and landed cost.
• Short listing suppliers from the market for non-stock items, obtaining and review competitive quotes from potential suppliers.
• Negotiating on final product costing and processing the best of supplier quotes with an emphasis on quality products.
• Processing orders by procuring the items from the local market and mobilize the stores ready for delivery prior arrival of the vessel in coordination with our logistics team and port offices.
• Monitoring and controlling the stores till it reaches onboard vessel.
• Confront if any complaints arises from the vessel while checking the stores onboard, which has to be to be investigated and adopt proactive, action to resolve swiftly.
• Tracking, controlling high priority ship spares sending from different parts of the world via Sea, Air Shipment and informing status to the customer accordingly.
• Consolidating the spares and making necessary arrangements to send the same onboard vessel safely within provided time frame.
• Coordinating with all the port offices in UAE, Shipping Agents, Boarding Representatives to ensure effective control and operations in all the areas.
• Maximizing every sales opportunity by promoting the highest standards of customer care and recognizing potential development in the required areas.
• Reviewing, evaluating, measuring the monthly sales to ensure the target is met, and strive to increase highest level of success rates.

Company industry:
Purchasing & Procurement
Job role:
Purchasing and Procurement

Customer Care Officer

January 2007 - January 2009

Convergys India Pvt. LTD ( Optus Australia )

January 2007 - January 2009

Job role:
Customer Service and Call Center

Maintenance Technician

August 2005 - January 2007

Duraline India Pvt. LTD

United Arab Emirates

August 2005 - January 2007

S based company, with its manufacturing units In Verna Goa. Popularly known for manufacturing of HDPE based Telecom ducts and fluid pipes, HDPE water pipes, HDPE sewage pipes.No.1 Provider of HDPE telecom ducts in India.

Job Profile
• Complete start to end operations of the production unit.
• To check the quality of ducts produced.
• To carry out maintenance of extruders under the supervision of maintenance engineer.
• Added responsibility of recycling waste and rejected material back to production to reduce wastage and amount of scrap generated.
• Also managed inventory of stocks and daily requisitions for stores and warehousing.

Company industry:
Industrial Production
Job role:
Maintenance, Repair, and Technician

leader

-

Optus

Australia

-

relationship management. Convergys provides
Solutions that drive more Value from the relationships our clients have with their customers. Managing these relationships, fostering improvement and adding value to them is what the organization looks forward for.

Job Profile
• Attend to calls from customers of

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Team Manager

-

Alpesh Desai Seven Seas +971505310343

-

Job role:
Management

Education

Board of Technical Education Govt. Polytechnic Curchorem Go

January 2005

January 2005

Bachelor's degree, Mechanical Engineering

United Arab Emirates

New Delhi Board St. Mary’s High School Mount Abu RajasthanScience Pune Board Thomas Baptista Jr. College Mumbai

January 2002

January 2002

High school or equivalent,

Skills

3G
Beginner
3G
Beginner
APPROACH
Beginner
APPROACH
Beginner
BILLING SYSTEMS
Beginner
BILLING SYSTEMS
Beginner
CALL CENTER
Beginner
CALL CENTER
Beginner
COACHING
Beginner
COACHING
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
COMPETITIVE
Beginner
COMPETITIVE
Beginner
CREATIVE
Beginner
CREATIVE
Beginner
CRM
Beginner
CRM
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner

Languages

English
Expert
Hindi
Expert