Justyna Stepniak

+ Providing highly personalized service on a daily basis and during travel, ensuring a seamless and discreet experience
ata times.
+ Expertly packing and unpacking luggage for frequent travel, ensuring efficient organization and meticulous handing of
all personal belongings.
+ Coordinating with hotels smooth check-ins and check-outs, as well as amanging housekeeping, laundry and in-room
dining services to the highest standards.
+ Amanges and overseeing bespoke services worldwide, and external luxury amenities tailored to client preferences.
+ Managing last-minute personal shopping requests with attention to detail and individual taste.
+ Liaising closely with other buters, personal assistants, family office, drivers, security personnel, and household staff to
ensure flawless service.
+ Supervising housekeeping teams across multiple locations, maintaining impeccable standards and overseeing
property maintenance.
+ Guest reception, while monitoring service excellence during private special events.

Manages complex international travel arrangements including flights, hotels, ground transportation across
multiple countries.
Coordinates directlywith hotels, concierge teams, and service providers to ensure seamless travel
experiences.
Organizes the principals daily schedule and manage last-minute changes and requests efficiently.
Arranges bespoke lifestyle services including reservations, private experiences, and specialized services
globally.
Manages last-minute personal shopping and urgent requests with discretion and efficiency.
Liaises with family office, drivers, security teams, and household staff to ensure smooth operations.
Support private events and guest hosting by coordinating logistics, service teams, and preparations.

Coordinates international travel logistics and itineraries.
Manages wardrobe organization and packing logistics.
Organizes reservations, transportation, and lifestyle services during travel.
Anticipates the principals preferences and lifestyle requirements.
Liaises with household staff and service providers to coordinate schedules and arrangements.

Coordinates household operations across multiple properties ensuring efficient daily management.
Supervises and coordinated staff including chefs, drivers, security personnel, and housekeeping teams.
Manages scheduling and task allocation for household staff to ensure efficient operations.
Coordinates wardrobe management, clothing care, tailoring, and packing logistics for frequent travel.
Organizes personal shopping and sourcing of luxury goods according to the principals lifestyle preferences.
Coordinates menus and collaborated with chefs for daily dining and special occasions events.
Liaises with personal assistants, nannies, governesses, and finance teams to align household and personal
schedules.
Organizes private events, guest stays, and hospitality arrangements.
Manages urgent requests and schedule changes with discretion and efficiency.

+ Directs comprehensive service operations for UHNWI client, his family and guess ensuring seamless and flawless
experiences.
+ Coordinates high-profile events in various locations and delivering luxury hospitality to VIP guests.
+ Oversees intemational personal shopping tailored to client preferences and lifestyle.
+ Manages wardrobe, packing and unpacking suitcases for frequent travel ensuring efficient and accurate handling of
allitems.
+ Responds proactively to all requests, including last-minute changes ensuring Swit execution
+ Liaised daily with PAs, nannies, governess, and finance team to align household, administrative, and financial
priorities.
+ Plans daily menus by coordinating with chefs, catering to dietary preferences and special occasions.
+ Supervises housekeeping teams in various locations, maintaining impeccable standards, coordinating fumiture
selection, taking care of interiors and maintenance.
+ Reorganizes staf, including chefs, drivers, Security, and housekeepers to adapt to changing schedules and exceed
expectations under tight timelines.

Manages daily operations of the residence ensuring smooth coordination of staff, services, and maintenance.
Oversees household budgeting and tracked operational expenses.
Coordinates service providers, contractors, and luxury vendors for property maintenance and improvements.
Recruits and supervised household staff while managing work schedules and task delegation.
Manages household correspondence and communications with suppliers and service providers.
Organizes provisioning, inventory management, and procurement of household supplies.
Assists in planning private events and managing guest logistics.

+ Provided attentive service to the principal, his family and guests addressing needs and fulfiling requests promptly in
formal and informal house settings.
+ Performed personalized shopping services and meticulously restock the entire vila according 10 the familys specific
preferences.
+ Collaborated and coordinates with high-end luxury external vendors based on the principals requirements,
negotiating the prices and ensuring timely, efficient service delivery.
+ Maintained the residence in an orderly, clean, and aesthetically pleasing condition at all times
+ Oversaw the housenold budget, handing all expenses related to the services and the daly operations of the.
principals residence
+ Recruited and manage household staff, organize work schedules, and ensure professional cooperation and
supervision
+ Leaded maintenance efforts, overseeing specialized cleaning and coordinating closely with construction companies
and contractors.
+ Managed home correspondence, ensuring all communications are handled efficiently
+ Assisted in organizing events, ensuring all arrangements aligns with the principal expectations.

+ Managed administrative tasks, including appointments scheduling and conference calls across multiple time-zones.
+ Screened all incoming phone calls, visitor inquiries, and correspondence with meticulous attention to detail
+ Prepared and served personalized meals and beverages in various locations, adhering to proper etiquette and
presentation standards.
+ Coordinated and supervised catering for corporate flights, ensuring menus were tailored to the Principals preferences.
+ Maintained inventory including food and beverages, and ensured lounge areas were fully stocked with ready-to-eat
meals and snacks.
+ Managed wardrobe, including packing and unpacking, clothing care, and coordination of dry cleaning and tailoring
services.
+ Care and cleaning of siverware, anwork and antiques.
+ Traveled with the Principal when required and provided excellent guest relations and concierge services.
+ Collaborated with other staff members, such as traveling team, F&8 managers, chefs, chauffeurs, and office
management, to ensure seamless operations and maximize client satisfaction.
+ Handled all personal matters and ad hoc errands promptly and efficiently.

Manages scheduling, appointments, and communications for the principal across multiple time zones.
Screens calls, managed correspondence, and handled visitor inquiries.
Coordinates catering services and hospitality arrangements for private and corporate travel.
Manages wardrobe logistics including dry cleaning, tailoring, and clothing organization.
Coordinates travel arrangements and supported the principal during trips.
Handles personal errands and confidential tasks.

Manages the General Managers calendar, appointments, and meeting schedules.
Organizes business travel arrangements including booking flights, hotels, restaurants and transportation.
Coordinates corporate events and meetings.
Manages correspondence and screened incoming calls.
Prepared reports, documents, and meeting materials for senior management.
Liaises with departments including HR, IT, and Maintenance to ensure operational efficiency.
Assists with reception and visitor management.

+ Provided proactive and comprehensive SUppOT to the General Managers and consistently exceeding expectations,
+ Managed the General Managers calendar and expertly scheduled appointments and meetings to optimize their time
and productivy.
+ Coordinated business travel arrangements including booking fights, hotels, restaurants, and transportation with
meticulous attention to detail and skilfully organized corporate evens.
+ Collaborated effectively with various departments, including HR, IT and Maintenance to ensure seamless operations
and streamline communication.
+ Handled reception duties efficient and effectively, including friendly and professional assistance to all guests and
visitors