Juvanie Cabalhin, Head Waiter

Juvanie Cabalhin

Head Waiter

Casper & Gambini's

Location
Qatar - Doha
Education
High school or equivalent,
Experience
19 years, 2 Months

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Work Experience

Total years of experience :19 years, 2 Months

Head Waiter at Casper & Gambini's
  • Qatar - Doha
  • My current job since June 2010

Job Description/Duties and Responsibilities:
● Responsible to ensure guest satisfaction.
● Responsible in welcoming the guest.
● Responsible in taking the order & punching the order.
● Responsible in setting the table & serving the order.
● Responsible in checking the guest satisfaction before leaving the restaurant.

Shift Manager at Freemont Foods Corp. (Jollibee-Gaisano Mactan)
  • Philippines
  • September 2006 to November 2009

Job Description / Duties and Responsibilities:
• Responsible for providing total customer satisfaction.
• Responsible in giving good quality food & service.
• Responsible in the implementation of cost measures to achieve sales target.
• Responsible for keeping store premises safe and in good condition.
• Responsible in ensuring the service to be fast and friendly.
• Responsible in monitoring crew’s performance and progress.
• Responsible in training, hiring and planning of manpower needs.
• Responsible in preparing and sending sales monitoring to our head.
• Responsible in updating all training materials such as manuals and checklist.
• Responsible in updating new in store and nationwide promo.

Counter/Cashier at Jollibee Oriente
  • Philippines
  • May 2005 to March 2006

Job Description / Duties and Responsibilities:
• Responsible for doing cashiering.
• Responsible in attending to the customer need.
• Ensure every transaction is done accurately.

JEDS Operator (Jollibee Express Delivery Service) at Mack Mayer Corp
  • Philippines
  • June 2004 to November 2004

Job Description / Duties and Responsibilities: • Responsible in serving food ordered for delivery completely and accurately.
• Responsible in attending to customer.
• Assigned in food dispatching.

JEDS Operator (Jollibee Express Delivery Service) at Jollibee Countrymall
  • Philippines
  • October 2003 to March 2004

Job Description / Duties and Responsibilities:
• Responsible in serving food ordered for delivery completely and accurately.
• Responsible in attending to customer.
• Assigned in food dispatching.

Education

High school or equivalent,
  • at Ayala Center Cebu City
  • January 2008

Address: Ayala Center Cebu City, Philippines Title: Selling Skills Seminar Workshop Training Center: West Gororo Hotel Duration: July 24-25, 2008 Address: Gorordo Ave., Cebu City, Philippines Title: Core Skills or Building Commitment

High school or equivalent,
  • at Jollibee Ayala Center Cebu
  • January 2007

Training Center: Jollibee Ayala Center Cebu Duration: October 24-25, 2007

High school or equivalent, Business Administration
  • at University of San Jose-Recoletos
  • January 2005

Major in Business Administration 2000 - 2005 School: University of San Jose-Recoletos Address: Magallanes St., Cebu City, Philippines TRAININGS / SEMINARS ATTENDED

High school or equivalent, Commerce
  • at National High School
  • January 1999

School: Camp Lapu-lapu National High School 1995 - 1999 Address: Brgy. Apas, Cebu City, Philippines College Course: Bachelor of Science in Commerce

High school or equivalent,
  • at Camp Lapu-lapu Elementary School
  • January 1995

Elementary Year [From] - [To] School: Camp Lapu-lapu Elementary School 1994 - 1995 Address: Brgy. Apas, Cebu City, Philippines Secondary

Specialties & Skills

Customer Service
Teamwork
Computer Skills
DISPATCHING
MS EXCEL
MS WORD
PROGRESS
SATISFACTION
TRADING
TRAINING
Microsoft Word

Languages

English
Expert
Tagalog
Expert
Filipino
Expert