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جيوتي gandhi, CUSTOMER  SUPPORT  REPRESENTATIVE

جيوتي gandhi

CUSTOMER SUPPORT REPRESENTATIVE·RISHICHEM MIDEAST LTD

الإمارات العربية المتحدة

دبلوم, Import / Export

الخبرة العملية

مجموع سنوات الخبرة: 29 سنوات, 0 أشهر

CUSTOMER SUPPORT REPRESENTATIVE

فبراير 2012 - حتى الآن

RISHICHEM MIDEAST LTD

دبي، الإمارات العربية المتحدة

فبراير 2012 - حتى الآن

Preparing of Export Documentation, , Coordination with Accounts Department, Payment follow up, maintaining purchase register, sales register, sample tracking. Taking care of dispatches, co-ordinating with internal sales team.Coordination with suppliers, tracking of import orders, reconcillation of sundry debtors and creditors account, maintaining leave records of employees, attendance register, Administration.Maintaining Customer data, payment follow up, order follow up, interaction with sales team as well as accounts team to fullfill their requirements.Keeping track of sampling, daily banking transactions etc...Organized principal wise product in transit (ETD-ETA) with complete bookings as well as pipeline (confirmed order, ETD-ETA awaited) with bookings.  Checked materials received date at the warehouse from port and ordered value with individual product rates.  Prepared complete inventory displaying individual stock positions in the entire warehouse, which include BM wise quantities at the warehouse indicating approx value of all stocks.

مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Senior Executive Sales

أكتوبر 2008 - يناير 2012

Monachem Additives Pvt Ltd

الهند

أكتوبر 2008 - يناير 2012

 Reported to the Director and single-handedly administered Maharashtra Region (Plastic Industry)
 Negotiated prices and logistics by coordinating directly with the principals.
 Communicated daily with customers, obtained orders, took care of logistics, negotiated price with clients, added new customers to the list, launched new products and accomplished trails.
 Regularly oversaw smooth clients schedule and monthly requirements along with logistics.
 Provided assistance to finance department and team members by maintaining cash flow.
 Managed preparation of reports like weekly - monthly sales reports, monthly sales forecast - progress report, pending order status and product wise sales including annual budget, inventory management.
 Conducted PowerPoint presentation on a quarterly, semi-annually and yearly basis.

مجال الشركة:
الاستعانة بالمصادر الخارجية للمبيعات
الدور الوظيفي:
المبيعات

Executive Accounts

نوفمبر 2007 - أكتوبر 2008

Chemcrux Enterprises

فادودارا، الهند

نوفمبر 2007 - أكتوبر 2008

 Handled preparation and maintenance of books of accounts and regular banking activities such as correspondence plus liaison with banks - parties.
 Administered Vat and excise figures reconciliation with return, prepared daily cash flow statement, maintained daily collection ledger and reported to higher management.
 Created purchase / daily expense payments, capital register including import bill’s auditing - posting and assisted in balance sheet preparation

مجال الشركة:
الإنتاج الصناعي
الدور الوظيفي:
المحاسبة والتدقيق

Accounts Officer

فبراير 2007 - أكتوبر 2007

Transmetal Ltd

فادودارا، الهند

فبراير 2007 - أكتوبر 2007

 Accountable of purchase bills passing, Tally data entry and supplier’s payments.
 Prepared landed cost, on time service tax register and checked expenditures
 Made timely client payments, liaised with stores departments for stock & reconciliation of inward / outward stocks.

مجال الشركة:
الإنتاج الصناعي
الدور الوظيفي:
المحاسبة والتدقيق

Accounts Assistant

يونيو 2000 - يناير 2007

Jyoti Ltd

فادودارا، الهند

يونيو 2000 - يناير 2007

 In charged of Management Information Service (MIS) reports generation.
 Handled preparation and maintenance of various books of accounts such as purchase, sales, bank book, party ledger and expense register.
 Supervised routine banking operations like correspondence and coordination of work with banks such as opening of LC’s, bank guaranties, overdraft facilities etc, audited and accounted the entire branch account and group of companies.
 Directed daily cash flow statement preparation; maintained daily collection and capital register, reported to top management; performed import of bills auditing and posting. Checked monthly sales, purchase and client ledgers.

مجال الشركة:
الإنتاج الصناعي
الدور الوظيفي:
المحاسبة والتدقيق

Accounts Clerk

يوليو 1999 - أكتوبر 1999

Jyoti Ltd

فادودارا، الهند

يوليو 1999 - أكتوبر 1999

Accounts Clerk Jul 1999 - Oct 1999

مجال الشركة:
الاستشارات الهندسية العامة
الدور الوظيفي:
المحاسبة والتدقيق

Accounts Clerk

ديسمبر 1996 - أكتوبر 1999

Navrachana Higher Secondary School

فادودارا، الهند

ديسمبر 1996 - أكتوبر 1999

 Assisted in administering office; prepared and maintained various books of accounts like purchase, sales, bank book, party ledger and expense register.
 Maintained school fees, managed daily school costs, prepared supplier’s payments, daily correspondence and kept school leaving register plus office files.
 Handled preparation and maintenance of books of accounts and regular banking activities such as correspondence plus liaison with banks

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
المحاسبة والتدقيق

التعليم

Indian Institute of Materials Management

يناير 2000

يناير 2000

دبلوم، Import / Export

الهند

Post Graduate Diploma in Import / Export, Indian Institute of Materials Management 2000

M.S. University of Baroda

يناير 1998

يناير 1998

ماجستير، Commerce

الهند

Master of Commerce in Economics, M.S. University of Baroda, India 1998

M. S. University of Baroda

مايو 1995

مايو 1995

بكالوريوس، Accounting & Auditing

الهند

Bachelor of Commerce in Accounting & Auditing, M. S. University of Baroda, India 1995

Skills

Multitasking
Expert
Multitasking
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Handling Pressure
Expert
Handling Pressure
Expert
AGGRESSIVE SALES
Expert
AGGRESSIVE SALES
Expert
AND MARKETING
Expert
AND MARKETING
Expert
 Adept in MS Office Suite, Word, Excel, PowerPoint, Access), Internet & E-mail Applications
Expert
 Adept in MS Office Suite, Word, Excel, PowerPoint, Access), Internet & E-mail Applications
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
Skilled in accounting functions ,Administration – Coordination skills,Proficient in ERP & Tally
Expert
Skilled in accounting functions ,Administration – Coordination skills,Proficient in ERP & Tally
Expert
SUPPLY CHAIN
Expert
SUPPLY CHAIN
Expert
Multitasking
Expert
Multitasking
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Handling Pressure
Expert
Handling Pressure
Expert

اللغات

الانجليزية

متمرّس

الهندية

متمرّس