Jyoti Shukla

Corporate Travel Strategy & Operations
• Lead enterprise-wide corporate travel operations covering domestic and international travel
across multiple business units.
• Manage 10, 000+ monthly bookings, including complex itineraries and high-touch executive travel.
• Support Board, MD, CEO, and CXO travel, including chartered and private aviation arrangements.
Travel Digitisation & Systems Implementation
• Led implementation of Self-Booking Tool (SBT) with SSO and ERP integration, reducing booking
cycle time by 40% and improving spend visibility.
• Introduced invoice automation platforms, reducing processing errors by 85% and improving
vendor payment turnaround from 45 to 15 days.
• Enabled mobile-based approvals and real-time itinerary access for senior leadership.
Policy Governance & Compliance
• Designed and enforced structured travel policy frameworks, achieving 98% policy compliance.
• Established approval matrices, delegation controls, and audit trails to strengthen governance.
• Implemented automated exception monitoring and compliance reporting for senior management.
Cost Management & Financial Oversight
• Own and manage INR 250+ Crores annual travel budget, including forecasting, variance analysis,
and monthly reporting.
• Delivered 22% year-on-year cost reduction through supplier negotiations, rate optimisation, and
vendor consolidation.
• Generated INR 45+ Crores cumulative savings through digitisation, policy enforcement, and
strategic sourcing.
• Reduced indirect administrative costs by 18% through contract renegotiation and supplier
rationalisation.
General Administration & Facilities Management
• Oversee general administration operations across 12 office locations, including facilities, security,
housekeeping, pantry, mailroom, and asset management.
• Manage 45+ corporate vehicles, implementing GPS tracking and preventive maintenance to achieve
20% cost savings.
• Lead office setup, refurbishment, and space optimisation projects with budgets up to INR 10 Crores.
• Developed and implemented 25+ SOPs ensuring operational consistency and business continuity.
Visa & International Mobility Support
• Maintain working relationships with embassies across USA, UK, Europe, Middle East, and APAC.
• Achieved 99% visa approval success rate through compliance-led documentation and coordination.

• Managed 17 corporate travel implant operations for multinational clients including Shell,
Bloomberg, Canon, Agilent, and HCL.
• Led a 25-member operations team handling high-volume corporate travel transactions.
• Established SLAs and KPIs, improving first-time resolution by 35% and achieving 92% client
satisfaction.
• Coordinated with finance teams on expense reconciliation, AMEX integration, and compliance
reporting.