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RAJHESH PARASHURAM, Assistant Manager – Government Corporate Operations

RAJHESH PARASHURAM

Assistant Manager – Government Corporate Operations·NIRVANA TRAVEL & TOURISM LLC

United Arab Emirates

Higher diploma, TRAVEL

Work experience

Total years of experience: 21 years, 10 months

Assistant Manager – Government Corporate Operations

January 2021 - Present

NIRVANA TRAVEL & TOURISM LLC

Abu Dhabi, United Arab Emirates

January 2021 - Present

Key Accounts: TII, ENEC, TAQA, Sky News, Burj eel and other strategic
entities.
• Lead end-to-end corporate travel management for high-profile
government and semi-government entities.
• Implement global travel programs under Travel Leaders
partnership framework
• Configure and deploy Online Booking Tools (OBT) with customized
travel policies.
• Integrate GDS platforms with OBT and Travel & Expense systems.
• Generate and analyze weekly and monthly travel performance
reports using BTI.
• Ensure SLA adherence and manage service escalations for senior
stakeholders.

Company industry:
Hospitality & Accomodation

Supervisor – Corporate Travel

May 2018 - December 2020

IMPLANT – MUBADALA INVESTMENT COMPANY

Abu Dhabi, United Arab Emirates

May 2018 - December 2020

• Managed executive corporate travel operations including airline
reservations, ticketing, hotels, and logistics.

Company industry:
Travel Agency
Job role:
Customer Service and Call Center

Supervisor – Corporate Travel

August 2014 - April 2018

IMPLANT – CLEVELAND CLINIC ABU DHABI

Abu Dhabi, United Arab Emirates

August 2014 - April 2018

• Managed mass onboarding travel programs and mission travel
services.

Company industry:
Travel Agency
Job role:
Customer Service and Call Center

Senior Travel Consultant

March 2008 - May 2011

OMEIR TRAVEL AGENCY

Abu Dhabi, United Arab Emirates

March 2008 - May 2011

• Executed corporate travel arrangements and ensured timely
service delivery.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Travel consultant

February 2004 - September 2005

ALLISON BROTHERS LTD

London, United Kingdom

February 2004 - September 2005


• Managed fare bureau updates and centralized ticketing
operations.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Supervisor

January 1999 - January 2004

S.O.T.C & KUONI TRAVEL (INDIA) PVT LTD

Mumbai, India

January 1999 - January 2004

• Ticketing & Reservation
• Managed group reservations for Europe and Far East sectors.

Company industry:
Travel Agency
Job role:
Engineering

Education

IATA BASIC & ADVANCED

September 2001

September 2001

Higher diploma, TRAVEL

India

ST ANDREWS COLLEGE

August 1997

August 1997

Master's degree, Marketing

India

mumbai university

April 1994

April 1994

Bachelor's degree, Commerce And Finance

India

GPA (percentage): 56%

GPA (percentage): 56%

Participated in College Tennis , debates & other extra curricular activities.

Skills

VIP
Expert
VIP
Expert
Risk Management Systems
Expert
Risk Management Systems
Expert
ERP
Expert
ERP
Expert
CRM software
Expert
CRM software
Expert
Technical Skills
Expert
Technical Skills
Expert
CORPORATE TRAVEL MANAGEMENT
Expert
CORPORATE TRAVEL MANAGEMENT
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
MANAGEMENT INFORMATION SYSTEMS
Intermediate
MANAGEMENT INFORMATION SYSTEMS
Intermediate
NEGOTIATION
Intermediate
NEGOTIATION
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
Communication, knowledge of GDS systems ( Galileo, Sabre, Amadeus ) CRM system.
Expert
Communication, knowledge of GDS systems ( Galileo, Sabre, Amadeus ) CRM system.
Expert
COST CONTROL
Expert
COST CONTROL
Expert

Languages

English
Expert
Hindi
Expert

Training and Certifications

Certifications
UAE Driving License
IATA Advanced Level 2
IATA Standard Level 1–

Hobbies

  • Regularly engage in walking, tennis & workouts to stay active, energized & helps in networking.