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Roman Shaikh, agent customer service

Roman Shaikh

agent customer service·Thomas Cook India limited

India

Bachelor's degree, E- Business/Commerce

Work experience

Total years of experience: 3 years, 8 months

agent customer service

October 2022 - Present

Thomas Cook India limited

Mumbai, India

October 2022 - Present

Company industry:
Hospitality & Accomodation

Education

Lala Lajpatrai College

January 2021

January 2021

Bachelor's degree, E- Business/Commerce

India

GPA (percentage): 62%

GPA (percentage): 62%

Skills

AVIATION
Intermediate
AVIATION
Intermediate
COMPOSURE
Intermediate
COMPOSURE
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER SECURITY
Intermediate
COMPUTER SECURITY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
PROCESS SAFETY
Intermediate
PROCESS SAFETY
Intermediate
QUALITY CONTROL
Intermediate
QUALITY CONTROL
Intermediate
STANDARD OPERATING PROCEDURE
Intermediate
STANDARD OPERATING PROCEDURE
Intermediate
Amadeus
Expert
Amadeus
Expert
Travel
Expert
Travel
Expert
Ticketing
Expert
Ticketing
Expert
Tourism
Expert
Tourism
Expert
Customer Care
Expert
Customer Care
Expert
Sales
Expert
Sales
Expert
Administration
Expert
Administration
Expert
Call Center
Expert
Call Center
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert

Languages

English
Native Speaker
Hindi
Native Speaker
Marathi
Native Speaker

Training and Certifications

Certifications
IATA
IITC GLOBAL
Feb 2022
Show credentials
IATA Certification

Hobbies

  • playing cricket
    I have played cricket for various clubs and I have also done nets practice for more than 5 years. Also I have played 2 tournament for Mumbai Police where I have represented my area police team