Manal Al Helwany

Achievements: Developed a daily updated Excel sheet that calculates monthly false alarms and their correlation with the fire maintenance company (AMC), determines the percentage ofAMCs exceeding specific false alarms limits all over Ajman, identifies peak alarm timings, and includes many other various valuable details.
Job Skills/ Key points:
• Daily update for Fire Alarms Report for the Project Director
• Data analysing & visualizing using MS Excel
• Using formulas of MS Excel

Achievements: Successfully managed interactions with over 1952 clients, resulting in a record of 3466 machines registered and paid for.
Job Skills/ Key points:
• Responding to customer inquiries and assisting them via phone, email, or virtually
• Solving customer complaints or issues in a timely and satisfactory manner
• Providing system and service information to customers

Achievements: Effectively Oversee all administrative functions, including office operations, procurement, facilities management, and vendor relations, ensuring smooth and efficient day-to-day operations, resulting in a monthly revenue of nearly 150, 000 AED.

Achievements: Successfully processed over 70, 000 applications and letters with precision and accuracy.