Jyotsna Lobo, Senior Coordinator/Mentor for Institute of Leadership and Management

Jyotsna Lobo

Senior Coordinator/Mentor for Institute of Leadership and Management

Spearhead Training

Location
India
Education
Master's degree, Tourism Policy and Planning
Experience
10 years, 2 Months

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Work Experience

Total years of experience :10 years, 2 Months

Senior Coordinator/Mentor for Institute of Leadership and Management at Spearhead Training
  • United Arab Emirates - Dubai
  • April 2015 to May 2019

• Trained Professionals at various positions within GCC based on the objectives set specific to Leadership and Management
• Assisted for TNA Analysis with HR Managers for various companies to design Training Content
• Established and modeled the whole department (City & Guilds - Institute of Leadership & Management), in the company.
• Pioneered and implemented strategies in the department that increased the number of clients by 140%.
• Successfully raised the bar of passing rate from 95% to 99% for ILM courses through rigorous quality checks, mentoring/coaching the delegates working at various levels/positions across UAE and GCC regions.
• Have successfully obtained DCS (Direct Claim Status) for the company products being the internal verifier for the company and through rigorous coordination with B2B clients, and administrative processes.
• Developed Course content for various In-company programs (Leadership & Management)specific to the corporate clients
• Remodeled the systems and procedures for Trainers and have trained the Trainers on various ILM (Leadership & Management courses)

Associate Professor at Manipal University
  • India
  • April 2009 to March 2015

 Board of Studies member at Manipal University (Karnataka, India) since 2011.
 Currently the coordinator for BHMTT course (Bachelor in Hotel Management, Travel and Tourism).
 Being part of Welcomgroup School of Hotel Administration, have attended all International seminars conducted by the Institute and have also done the moderation for all, since 2010 till date.
- Teaching accommodations Management and Counselling students.

Education

Master's degree, Tourism Policy and Planning
  • at Masters in Tourism Management
  • May 2003
Bachelor's degree, Rooms Division
  • at Institute of Hotel Management
  • May 1994

Specialties & Skills

College Teaching
Soft Skills
Relationship Building
Hotel Management
Cross Training
Certified Hospitality Trainer

Languages

English
Expert

Training and Certifications

Certified Hospitality Educator (Certificate)
Date Attended:
August 2002