Kailash  Bhatt, Reservation Executive/ Sales Consultant

Kailash Bhatt

Reservation Executive/ Sales Consultant

Sal Holidays

Location
Qatar - Doha
Education
Bachelor's degree, Hotel & Tourism Management
Experience
18 years, 7 Months

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Work Experience

Total years of experience :18 years, 7 Months

Reservation Executive/ Sales Consultant at Sal Holidays
  • Qatar
  • My current job since March 2012

Handling customer support, reservation, client relation and part of sales.
* Achieving target with best customer service and maximizing revenue.

Reservation Supervisor at TheGateway Hotel, Surat - Taj Group of Hotels
  • India
  • November 2009 to January 2012

Handled 85 % revenue of rooms through in house reservation.
* Developing Strong Relationship with guest, bookers, Company’s key contact and
colleagues.
* Manage group contracts & corporate rate codes.

Guest Service Agent at The Liaison Capitol Hill an Affinia hotel
  • United States - District of Columbia - Washington
  • March 2007 to September 2008

Provided excellent guest service with front office operations including cashiering
and night audit.

International Supervisory Program in Food & Beverage at Chilworth Manor Hotel
  • United Kingdom - London
  • September 2005 to September 2006

Performing Food & Beverage supervisory Duties in Restaurant / Banquets.

Steward at Marine Plaza Hotel
  • India - Mumbai
  • April 2004 to August 2005

Education

Bachelor's degree, Hotel & Tourism Management
  • at Vivekanand Institute of Hotel & Tourism Managemen
  • March 2004

Specialties & Skills

Reservations
Hospitality
Communication Skills
Customer Service Skills
COMMUNICATION SKILLS
CUSTOMER RELATIONS
CUSTOMER SERVICE
CUSTOMER SUPPORT
FRONT OFFICE
MICROSOFT OUTLOOK
TÉCNICAS DE SUPERVISIÓN

Languages

English
Expert
Hindi
Expert