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تم إلغاء حظر المستخدم بنجاح
قيس طبيشات, Restaurant Manager as GM

قيس طبيشات

Restaurant Manager as GM ·Waldorf Astoria Lusail Hotel

قطر

دبلوم, Social Welfare And Business Management

الخبرة العملية

مجموع سنوات الخبرة: 9 سنوات, 11 أشهر

Restaurant Manager as GM

مايو 2023 - حتى الآن

Waldorf Astoria Lusail Hotel

الدوحة، قطر

مايو 2023 - حتى الآن

• In charge of operation of all day dinning with high Volume of breakfast and Lunch operation.
• Plan Q4 Marketing and promotional plan for the year of 2023
• Work on OS&E and present the restaurant artworks and design to improve the atmosphere.
• Create Budget of 2024
• Action plans of guest satisfaction survey
• Attend meetings with General manager executive chef and Director of Food and beverage to present and discuss the revenue, promotion and action plans.
• Responsible of the daily operation.
• Leading a team of 35 Team members
• Preparing presentation of profit and lost statement to increase the revenue and minimize the expenses and keep control on it.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Restaurant Manager

مايو 2021 - فبراير 2023

hilton doha hotel the pearl

الدوحة، قطر

مايو 2021 - فبراير 2023

Pre opening project
Fully in charge
Marketing plan
Promotion plan
Budgeting and menu engineering
Promotion flyers designs and social media targets
Creating concepts and signature nights for the restaurant

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Restaurant Manager

فبراير 2017 - فبراير 2021

kempinski Marasa Malaz hotel

الدوحة، قطر

فبراير 2017 - فبراير 2021

• Responsible for Restaurant Supervisor, Waiter / Waitress, Host / Hostess.
• Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
• Assist in leading the restaurant / outlet efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
• Act as a Manager in duty in the absence of the Restaurant Manager in the outlet.
• Be knowledgeable of all services and products offered by the hotel.
• Understand thoroughly the concept of the outlet and assume training responsibilities as requested by Restaurant Manager.
• Have an understanding of the monthly profit and loss statement of the department.
• Conduct all outlet meetings in the absence of the Outlet Manager.
• Perform up selling for all items offered by the department assigned as well as offering alternatives.
• Assist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the restaurant for more success.
• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
• Assist in producing reports and analysis of the outlet and attend in the monthly performance meeting.
• Assist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
• Have the knowledge and understanding to explain and perform upselling for all items offered by the department assigned as well as offering alternatives.
• Plan daily routine checklist and station division according to the work schedule.
• Assist the Outlet Manager to produce outlet-specific reports and analysis for the monthly performance meeting.
• Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.
• Attend all required trainings as described by the department.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Assistant Manager Outlets

يناير 2016 - نوفمبر 2016

Amman Rotana Hotel

عمان، الأردن

يناير 2016 - نوفمبر 2016

• Preopening for three outlets and in charge of the operation for these outlet
• Assist in the preparation, presentation and subsequent achievement of the restaurant Business Plan, which includes the annual Operating Budget, Marketing & Sales Plan as well as the Strategic Plan.
• Implement new company policies and procedures by developing plans and instructing staff.
• Exercise maximum effort in promoting and selling of the Hotel, using the agreed methods as approved in the sales procedures manual.
• Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement.
• Provide coaching and feedback to managers and staff and assess performance on an ongoing basis

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

التعليم

Talal Abu-Ghazaleh International University

ديسمبر 2016

ديسمبر 2016

دبلوم، Social Welfare And Business Management

الأردن

المعدل التراكمي (التقدير): ممتاز

المعدل التراكمي (التقدير): ممتاز

jordan applied university for hospitality and tourism

نوفمبر 2012

نوفمبر 2012

بكالوريوس، Hospitality And Hotel Management

الأردن

Skills

Training Plans
Expert
Training Plans
Expert
Food Cost
Expert
Food Cost
Expert
Business Management
Expert
Business Management
Expert
Event Management
Expert
Event Management
Expert
Restaurant Management
Expert
Restaurant Management
Expert
communication skills
Expert
communication skills
Expert
budget and financial
Expert
budget and financial
Expert
Training and coaching
Expert
Training and coaching
Expert
pre opening and concept creation
Expert
pre opening and concept creation
Expert
Promotion and Marketing Plan (montly, Annual)
Expert
Promotion and Marketing Plan (montly, Annual)
Expert
Food and Beverage Management
Expert
Food and Beverage Management
Expert
MICROSOFT
Expert
MICROSOFT
Expert

حسابات مواقع التواصل الاجتماعي

اللغات

العربية

اللغة الأم

الانجليزية

متمرّس

التدريب و الشهادات

الشهادات
business management
Jan 2016

الهوايات والاهتمامات

Restaurants

reataurants is one of my hobbiea and the same time is my career, i always love to try the restaurant and evaluate the cuisine and food in my free time