Kaiser Raja, Media Consultant

Kaiser Raja

Media Consultant

Rajasunited Real Estate Consultants & Developers

Location
Saudi Arabia
Education
Master's degree, HRM
Experience
22 years, 3 Months

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Work Experience

Total years of experience :22 years, 3 Months

Media Consultant at Rajasunited Real Estate Consultants & Developers
  • My current job since August 2017

Managing and Analyzing data from social media and paid website portals i.e. Facebook,
Zameen.com, Olx.com.pk etc.
Managing & Training the Customer Services section of the company.
Making reports, proposals and suggestions on the basis of Market trends.

Mystery Shopper at Providing Learning
  • My current job since February 2018

& Development and Quality Assurance need analysis, QA Audits and Trainings
e.g. Customers Services, Personal & Professional Development, Train The Trainer etc. to The
Centaurus Mall - Islamabad

Quality Assurance at Mövenpick Hotel & Resort Al-Khobar
  • Saudi Arabia
  • December 2015 to April 2017

Managing, Analyzing data from all social media and through company’s GEQS VEOS to
maintain high level of ‘Quality Assurance’ including data analysis of Guest feedback
records, Hotels.com, Trustyou, Tripadvisor, Facebook and booking.com
* Achieved above target for PHP (Saudi Professional Hotelier Program).
in one year against a target of
* Completed projects of PDP (Personal Development Plan) for HoDs &
Audit (2015) & 2016 (in progress)
* Performed above the expectation in all areas of Organizational L&D standards.
* Pro-active in developing the L&D Solutions as soon find an area of development.
* Completed ‘Heart Saver First Aid /CPR & AED Certification’ through Al Mana Hospital for
all key personnel from each department.
* Strong Analytical skills are utilized

Asst at Mövenpick Hotel & Resort Al-Khobar
  • August 2014 to December 2015
Human Resources at Marriott International Inc.
  • Qatar
  • February 2013 to July 2014

Managing combined staff accommodation of
Marriott and of MARRIOTT Executive
Supervisors & Managers. Also managing sixteen leased apartments for HOD & Executive
committee members.
* Achievements:
* Saved QR38000/- by planning and implementing Annual AirCon servicing plan.

Human Resources at Golden Tulip Buraidah Hotel
  • August 2012 to February 2013

Few of the responsibilities and challenges

Team member
  • August 2010 to July 2011

to provide
attaining company’s mission & for personal development
- Conducted ‘Essential Food Safety
- Arrangements & Liaison for EFS Exams for Certification through SYSCOM for Abu
Municipality Analyze & record the results & certificates.
- Assist Hygiene Manager for
- Arranged the Pre-Opening Certificate to 345 Associates & for ‘Group Photo Shoot’
- Arranged the ‘Uniform Fashion Show’, ‘New General Manager’s Welcome Meeting’,
Birthday celebrants & ‘Green Crescent Medical Insurance’ Seminar for all individuals
- Created Audit forms for ‘Grooming, Health & Hygiene’, Action Plans, inter
training calendars. Maintain records for analysis & reporting.
- Organized, planned & Assisted Security Manager for First
Drill of more than 300 Hotel Associates
- Arranging Social calendar & Social Activities
* Worked as an acting

Team Member at Wahda Hotel
  • United Arab Emirates
  • August 2007 to August 2010

Developed Standard Operating Procedures (
* Created & Developed filing system for Opening Team
* On Job Trainings are designed & conducted for technical staff members.
* Created the Template for Monthly BRM (
Meeting, including Auto-generated graphs.
* Handling correspondence related to all personnel matters, preparation of
& Yearly reports, monitoring/main
Separations manually and through system.
Opening Team Member)
Corniche - Abu Dhabi, UAE
per month by presenting a new proposal for Staff buses schedule & plan
the updated consolidated 'Salary Survey' data of 5-Stars Hotels of Abu Dhabi
Designed, developed, printed and linked 'Hotel ID cards' with Time Machine of more than
Updating and Maintaining the info boards and Notice boards
'Accommodation Supervisor' in absence of Ambassador at that position
Arranging, Following, Coordinating Sofitel Trainings
Developed and keeping track of Trainings Calendars & attendances.
Opening

Admin Officer at Islamabad Serena Hotel
  • United Arab Emirates
  • December 2001 to February 2005

Assisted Engineering Department
etc.
* Kept all up to-date administrative & Department records.
* Made, followed-up & kept record of Department Budget (including Zero
Contracts
* Supervise administrator and conducting
Grooming, Safety & Time Management
Awards & Certificates:
* Certificate of Basic Life Support /CPR
* Certified First Aid Provider
* Certified Automated External Defibrillation (AED)
* eCornell courses:
o Designing and Implementing Effective Social Media Policy
o Communicating and

Education

Master's degree, HRM
  • at Preston University
  • January 2021

(

Master's degree, MBA In Human Resources
  • at Preston University
  • February 2007

Specialties & Skills

Hygiene
Energy Conservation
Administration
Awareness
CPR CERTIFIED
MANAGEMENT
ORGANIZATIONAL SKILLS
PROPOSAL WRITING
TRAINING PROGRAMS
ADMINISTRATION
BUDGETING
PERSONNEL

Languages

English
Expert

Hobbies

  • Internet browsing,
    expert in getting full assistance from internet to keep myself updated about industry trends