IT Network Engineer
OMNIYAT MIDDLE EAST INVESTMENTS & MANAGEMENT LLC
Total years of experience :6 years, 11 Months
● Designing and planning network infrastructure to meet the organization's requirements.
● Installing and configuring routers, switches, firewalls, and other networking equipment.
● Administered systems including Windows OS, Active Directory, Monitoring, Data Server, Exchange, DNS, and SharePoint, as well as solutions like Privileged Access Management.
● Setting up and maintaining network services such as DNS, DHCP, and IP addressing.
● Implementing security measures to protect the network from unauthorized access and attacks.
● Optimizing network performance through regular maintenance and upgrades.
● Developing and implementing disaster recovery plans for the network infrastructure.
● Managed Microsoft 365 environments, including user accounts, licenses, and security settings.
● Managed SharePoint Online, creating and maintaining sites, libraries, and permissions.
● Implementing and maintaining communication tools like Microsoft Teams for chat, video conferencing, and collaboration.
● Managing M365 subscriptions, licenses and optimizing license usage and ensuring compliance with licensing agreements.
● Install, configure, and manage SQL Server instances, including version 2008R2 and 2014.
● Develop and optimize T-SQL queries, contribute to database schema design, and participate in data migration projects for SQL Server 2008R2 and 2014 environments.
● Apply service packs and patches to maintain a secure and up-to-date environment.
● Implementing wireless security measures such as WPA3, encryption, and access controls.
● Implementing security measures such as access control lists (ACLs) to control traffic flow and restrict unauthorized access
● Install, configure, and maintain operating systems on servers and workstations.
● Set up and manage user accounts, permissions, and access controls
● Configure and manage network devices such as routers, switches, firewalls, and VPNs.
● Apply software updates, patches, and service packs to maintain system security.
● Designed and implemented ELV systems, including security systems (CCTV, Access Control, Intrusion Detection), telecommunications, and audio-visual technologies.
● Conducted site surveys and collaborated with stakeholders to determine project requirements and specifications.
● Implemented structured cabling solutions to support various ELV systems, ensuring efficient data and signal transmission.
● Managed ELV projects from conception to completion, including project planning, budgeting, and resource allocation.
● Integrated ELV systems with existing infrastructure, ensuring compatibility and optimal performance.
● Conducted testing and commissioning of ELV systems, troubleshooting issues and ensuring reliability.
● Provide technical support to end-users, addressing hardware, software, and network issues.
● Managed IT operations for 300+ users across different vendor setups, ensuring seamless functionality.
● Oversaw a team of 5-8 IT professionals, providing leadership, guidance, and mentoring to ensure high-performance standards.
● Collaborated with various vendors to negotiate contracts, manage service level agreements (SLAs), and optimize IT solutions.
● Implemented and maintained network infrastructure, ensuring security and optimal performance.
● Led the planning and execution of IT projects, including system upgrades, migrations, and integrations.
● Coordinated user support activities, troubleshooting hardware, software, and network issues promptly.
● Implemented IT security measures, including antivirus management, and firewalls.
● Conducted regular training sessions for the IT team, ensuring skill enhancement and knowledge sharing.
● Provided end-to-end IT support, addressing hardware, software, and network issues for internal users.
● Configured and maintained network routers, switches, and firewalls to ensure optimal performance.
● Proactively identified and resolved IT issues promptly to mitigate risks and ensure uninterrupted workflow, contributing to high productivity levels.
● Played a key role in risk management by implementing robust security measures and conducting regular network assessments.
● Troubleshoot machines associated with banking processes and ensure network connectivity.
● Documented and communicated identified risks and their resolutions, contributing to knowledge sharing and continuous improvement.
● Provided end-user support, troubleshooting hardware, software, and network issues to ensure seamless daily operations.
● Installed, configured, and maintained desktops, laptops, and peripherals.
● Conducted system diagnostics, identified issues, and implemented timely resolutions.
● Administered user accounts and permissions, ensuring data security and access control.
● Collaborated with cross-functional teams to implement IT projects and upgrades.
● Administer security, manage backups, and monitor database performance, addressing bottlenecks and optimizing indexes in SQL Server 2008R2 and 2014 instances.
● Assisted in the development and implementation of IT policies and procedures.
● Maintained documentation of IT systems, configurations, and support processes.
● Contributed to IT security measures, including antivirus management and user awareness.